Rebekah Barnes Email & Phone Number | The scope of my experience includes customer support, training agents, designing quality assurance programs, payroll, recruitment, and the achievement of key performance indicators. I am a motivated, resourceful, critical thinker with years of proven excellent customer support. My most recent experience involves building relationships with IT professionals and end-users by showing them how our products can be a resource to them, and up-selling products that work well together. I worked remotely while being able to provide excellent communication via email and phone support. I have expertise demonstrated in the following: * Assisting in a sales role to grow their SaaS solutions as well as existing on-premise solutions. * Assisting customers with finding a resolution to their IT problems through documentation and support team. * Coming up with processes to improve overall customer experience. * Prospecting, qualifying and closing leads. I focused on staying engaged and clearly presenting key benefits of the products we offered. Specialties: Computer Skills: Microsoft Word, Excel, Outlook, PowerPoint, Millennium Edition Operating System, Microsoft XP Operating System, FEPS, Prism, CMS, CRO, FCR Tool, Iconnect, Quickbooks, Grasp, Compass and SalesForce.

Rebekah Barnes

The scope of my experience includes customer support, training agents, designing quality assurance...
Wake Forest, Wake Forest, United States

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Rebekah Barnes’s Location Wake Forest, Wake Forest, United States

Rebekah Barnes’s Current Industry

Rebekah Barnes’s Prior Industry GFI Software | Allscripts | Affiliated Computer Services

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Inside Sales

2013-01-01 00:00:00 - 2018-01-01 00:00:00

Global Standard Consultant

2011-01-01 00:00:00 - 2011-01-01 00:00:00

Supervisor II

2006-06-01 00:00:00 - 2011-05-01 00:00:00

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Rebekah Barnes is a The scope of my experience includes customer support, training agents, designing quality assurance programs, payroll, recruitment, and the achievement of key performance indicators. I am a motivated, resourceful, critical thinker with years of proven excellent customer support. My most recent experience involves building relationships with IT professionals and end-users by showing them how our products can be a resource to them, and up-selling products that work well together. I worked remotely while being able to provide excellent communication via email and phone support. I have expertise demonstrated in the following: * Assisting in a sales role to grow their SaaS solutions as well as existing on-premise solutions. * Assisting customers with finding a resolution to their IT problems through documentation and support team. * Coming up with processes to improve overall customer experience. * Prospecting, qualifying and closing leads. I focused on staying engaged and clearly presenting key benefits of the products we offered. Specialties: Computer Skills: Microsoft Word, Excel, Outlook, PowerPoint, Millennium Edition Operating System, Microsoft XP Operating System, FEPS, Prism, CMS, CRO, FCR Tool, Iconnect, Quickbooks, Grasp, Compass and SalesForce.