Rashi Sahni Email & Phone Number | As a Senior Technical Consultant at LinkedIn, I have over four years of experience in providing technical support and troubleshooting for various LinkedIn products. I specialize in evaluating and resolving technical escalations within specified SLAs, ensuring customer satisfaction and retention. I excel at summarizing intricate problems concisely for smooth escalation to Tier 3 support when necessary, and leveraging advanced troubleshooting tools and my solid understanding of SQL and HTML to deliver effective solutions. I collaborate closely with cross-functional teams, including Engineering, Product Management, and Customer Success, to foster seamless communication and drive product improvement. I also support Customer Success Managers in the onboarding process, facilitating a smooth transition for new customers. I am passionate about continuous improvement, consistently seeking opportunities to enhance workflows and processes. I thrive on collaborating directly with customers and team members to address complex issues promptly and effectively.

Rashi Sahni

As a Senior Technical Consultant at LinkedIn, I have over four years of experience in providing tech...
Bengaluru, Karnataka, India

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Rashi Sahni’s Email rsahni@linkedin.com

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Rashi Sahni’s Location Bengaluru, Karnataka, India

Rashi Sahni’s Current Industry Linkedin

Rashi Sahni’s Prior Industry Globallogic | R Systems | Exl

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Senior Technical Consultant

Present

Senior Technical Consultant

2022-10-01 00:00:00 - Present

Linkedin Customer Advocacy

2013-04-01 00:00:00 - 2013-08-01 00:00:00

Senior Customer Care Executive

2008-02-01 00:00:00 - 2013-01-01 00:00:00

Customer Care Executive

2007-01-01 00:00:00 - 2008-02-01 00:00:00

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Rashi Sahni is a As a Senior Technical Consultant at LinkedIn, I have over four years of experience in providing technical support and troubleshooting for various LinkedIn products. I specialize in evaluating and resolving technical escalations within specified SLAs, ensuring customer satisfaction and retention. I excel at summarizing intricate problems concisely for smooth escalation to Tier 3 support when necessary, and leveraging advanced troubleshooting tools and my solid understanding of SQL and HTML to deliver effective solutions. I collaborate closely with cross-functional teams, including Engineering, Product Management, and Customer Success, to foster seamless communication and drive product improvement. I also support Customer Success Managers in the onboarding process, facilitating a smooth transition for new customers. I am passionate about continuous improvement, consistently seeking opportunities to enhance workflows and processes. I thrive on collaborating directly with customers and team members to address complex issues promptly and effectively.