Raoul Pengel Email & Phone Number | With over 10 years of professional management experience in the B2B sector, I am a dynamic and results-oriented leader who excels at creating value for customers and stakeholders. I have a proven track record of implementing effective customer service strategies, directing and supervising high-performing teams, and ensuring the achievement of key performance indicators and financial metrics for the Benelux region. As the former Customer Service Manager (Benelux) at Stryker, one of the world's leading medical technology companies, I oversaw the day-to-day work activities for 30 FTEs, including four associate managers, across the customer service, order management, and technical customer service functions. I also collaborated with senior client managers, sales account managers, and project managers to deliver innovative solutions that improved patient and hospital outcomes. Some of my key accomplishments include increasing customer satisfaction and retention rates, reducing operational costs and errors, and enhancing cross-functional communication and collaboration. I am passionate about advancing the quality of the customer experience and empowering my team to excel in their roles.

Raoul Pengel

With over 10 years of professional management experience in the B2B sector, I am a dynamic and resul...
Amsterdam, North Holland, Netherlands

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Raoul Pengel’s Email ricardo.68@live.nl

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Raoul Pengel’s Location Amsterdam, North Holland, Netherlands

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Customer Service Manager Benelux

2021-05-01 00:00:00 - 2023-11-01 00:00:00

Senior Client Manager Europe

2018-12-01 00:00:00 - 2021-05-01 00:00:00

Sales Account Manager B2b

2018-06-01 00:00:00 - 2018-11-01 00:00:00

Manager Account Support Emea ( Corporate And Health Science Division)

2016-02-01 00:00:00 - 2018-01-01 00:00:00

Client Service Manager- General Motors (Gm)

2009-04-01 00:00:00 - 2011-06-01 00:00:00

Commercial Operations Manager/Member Management Team

2006-03-01 00:00:00 - 2009-03-01 00:00:00

Operations Manager/ Member Management Team

2002-01-01 00:00:00 - 2006-01-01 00:00:00

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Raoul Pengel is a With over 10 years of professional management experience in the B2B sector, I am a dynamic and results-oriented leader who excels at creating value for customers and stakeholders. I have a proven track record of implementing effective customer service strategies, directing and supervising high-performing teams, and ensuring the achievement of key performance indicators and financial metrics for the Benelux region. As the former Customer Service Manager (Benelux) at Stryker, one of the world's leading medical technology companies, I oversaw the day-to-day work activities for 30 FTEs, including four associate managers, across the customer service, order management, and technical customer service functions. I also collaborated with senior client managers, sales account managers, and project managers to deliver innovative solutions that improved patient and hospital outcomes. Some of my key accomplishments include increasing customer satisfaction and retention rates, reducing operational costs and errors, and enhancing cross-functional communication and collaboration. I am passionate about advancing the quality of the customer experience and empowering my team to excel in their roles.

Raoul Pengel has prior
experience in the following industries:
Stryker | Aq Services International | Arcum Marketing | Relx | Multi Mit | Dimensio Packing | Plancius Distribution

Raoul Pengel has the following professional experience:
Stryker | Aq Services International | Arcum Marketing | Relx | Multi Mit | Dimensio Packing | Plancius Distribution