Ramanuj Mukherjee Email & Phone Number | With a robust background in technology and business process services, I bring over 8 years of experience in technical support, customer service, and network operations. My career spans reputable companies such as Wipro Limited, Reliance Jio Infocomm Limited, RailTel Corporation of India Limited, and SITI Networks Limited. At Wipro, I specialized in enhancing customer experiences by resolving broadband and internet service queries. My role required a keen understanding of customer issues and effective troubleshooting. As an Assistant Manager at Reliance Jio, I managed end-to-end GigaFiber operations, from acquisition to connection at customer and enterprise premises. I also played a pivotal role in training technicians and sales officers, ensuring seamless service delivery. During my tenure at RailTel, I focused on the operation and maintenance of optical fiber networks, handled control room equipment, and facilitated the configuration and IP testing of switches and routers. I was instrumental in connecting railway stations for Google Wifi, demonstrating my technical expertise. At SITI Networks, I oversaw the operation and maintenance of a 100KM optical fiber section. I excelled in troubleshooting network issues under strict SLA norms, minimizing downtime, and effectively managing a team. My comprehensive experience in network operations, customer lifecycle management, and technical support positions me as a versatile professional capable of driving operational excellence and customer satisfaction.

Ramanuj Mukherjee

With a robust background in technology and business process services, I bring over 8 years of experi...
Kolkata, Kolkata, India

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Ramanuj Mukherjee’s Email ramanuj.mukherjee@wipro.com

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Ramanuj Mukherjee’s Location Kolkata, Kolkata, India

Ramanuj Mukherjee’s Current Industry Wipro

Ramanuj Mukherjee’s Prior Industry Reliance Jio | Railtel | Siti Cable Network

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Work Experience

Wipro

Senior Associate

2019-07-01 00:00:00 - Present

Reliance Jio

Assistant Manager

2018-09-01 00:00:00 - 2019-06-01 00:00:00

Railtel

Consultant Engineer

2017-12-01 00:00:00 - 2018-08-01 00:00:00

Siti Cable Network

Assistant Engineer

2016-02-01 00:00:00 - 2017-08-01 00:00:00

Skills

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Languages

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FAQ About Ramanuj Mukherjee

Ramanuj Mukherjee is located at
Kolkata, Kolkata, India

Ramanuj Mukherjee is a With a robust background in technology and business process services, I bring over 8 years of experience in technical support, customer service, and network operations. My career spans reputable companies such as Wipro Limited, Reliance Jio Infocomm Limited, RailTel Corporation of India Limited, and SITI Networks Limited. At Wipro, I specialized in enhancing customer experiences by resolving broadband and internet service queries. My role required a keen understanding of customer issues and effective troubleshooting. As an Assistant Manager at Reliance Jio, I managed end-to-end GigaFiber operations, from acquisition to connection at customer and enterprise premises. I also played a pivotal role in training technicians and sales officers, ensuring seamless service delivery. During my tenure at RailTel, I focused on the operation and maintenance of optical fiber networks, handled control room equipment, and facilitated the configuration and IP testing of switches and routers. I was instrumental in connecting railway stations for Google Wifi, demonstrating my technical expertise. At SITI Networks, I oversaw the operation and maintenance of a 100KM optical fiber section. I excelled in troubleshooting network issues under strict SLA norms, minimizing downtime, and effectively managing a team. My comprehensive experience in network operations, customer lifecycle management, and technical support positions me as a versatile professional capable of driving operational excellence and customer satisfaction.