Ramachandran Anandan Email & Phone Number | Seeking to be ITIL related Incident / Problem / Change manager or process definer in a well-established and globally reputed organization in IT sector. -> Utilizing subject matter expertise in implementing IT Services Management (ITSM) solutions based on ITIL processes and ensuring process governance.\ Expertise in steering end-to-end incident management from initiation till resolution, ensuring quick service restoration including quality service delivery & availability as per SLAs. -> ITIL Service Support areas of Incident, Problem, Change, Release, Configuration Management and Service Desk -> ITIL Service Delivery areas of Service Level, Availability, Capacity, Financial, and IT Service Continuity Management. -> Efficient team leader & player with communication, interpersonal, motivational, problem solving, analytical, decision making and leadership capabilities. -> Resourceful in the completion of projects and effective at multi-tasking.

Ramachandran Anandan

Seeking to be ITIL related Incident / Problem / Change manager or process definer in a well-establis...
Chengalpattu, Tamil Nadu, India

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Ramachandran Anandan’s Location Chengalpattu, Tamil Nadu, India

Ramachandran Anandan’s Current Industry Astrazeneca

Ramachandran Anandan’s Prior Industry Wipro Technologies | Ibm | Hewlett Packard

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Senior Manager - Sap

2021-09-01T00:00:00.000Z - Present

It Service Management Consultant

2014-11-01T00:00:00.000Z - 2016-10-01T00:00:00.000Z

Major Incident Process Owner

2010-09-01T00:00:00.000Z - 2014-11-01T00:00:00.000Z

Senior Process Associate

2008-06-01T00:00:00.000Z - 2010-09-01T00:00:00.000Z

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Ramachandran Anandan is a Seeking to be ITIL related Incident / Problem / Change manager or process definer in a well-established and globally reputed organization in IT sector. -> Utilizing subject matter expertise in implementing IT Services Management (ITSM) solutions based on ITIL processes and ensuring process governance.\ Expertise in steering end-to-end incident management from initiation till resolution, ensuring quick service restoration including quality service delivery & availability as per SLAs. -> ITIL Service Support areas of Incident, Problem, Change, Release, Configuration Management and Service Desk -> ITIL Service Delivery areas of Service Level, Availability, Capacity, Financial, and IT Service Continuity Management. -> Efficient team leader & player with communication, interpersonal, motivational, problem solving, analytical, decision making and leadership capabilities. -> Resourceful in the completion of projects and effective at multi-tasking.