Rajat Roy Email & Phone Number | • More than 20 years in IT Management, including strategic direction, vendor relationships, IT operations, Cloud & Managed Services. • Handling multiple customers for North Region which include Project Management, Technical Service Delivery Manager, SPOC for technical leads for domain like SOC, Network, Unix, Windows and Database. • Handling varied customers like Govt, PSU and Private sector. • Part of Governance team along with Business to ensure good CSAT rating. • Engagement with solution team for tech refresh and pre-bid customer queries. • In-depth knowledge and experience in information technology infrastructure planning, capacity analysis, and system implementation. • Detail oriented manager with excellent communication and interpersonal skills. • Experience in setting up Multi-vendor Network design. • Hands on experience in automating Excel through VBA Macro. • Hands on experience in creating BASH scripting. • Trained on ITIL V3. • Trained on Project Management Professional (PMP) • Trained on AWS Certified Solutions Architect – Associate • Trained on Azure Administrator Associate

Rajat Roy

• More than 20 years in IT Management, including strategic direction, vendor relationships, IT opera...
New Delhi, New Delhi, India

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Rajat Roy’s Location New Delhi, New Delhi, India

Rajat Roy’s Current Industry Sify Technologies

Rajat Roy’s Prior Industry Hcl Infosystems

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Service Delivery Manager

2015-05-01 00:00:00 - Present

Territory Manager

2001-01-01 00:00:00 - 2015-04-01 00:00:00

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Rajat Roy is a • More than 20 years in IT Management, including strategic direction, vendor relationships, IT operations, Cloud & Managed Services. • Handling multiple customers for North Region which include Project Management, Technical Service Delivery Manager, SPOC for technical leads for domain like SOC, Network, Unix, Windows and Database. • Handling varied customers like Govt, PSU and Private sector. • Part of Governance team along with Business to ensure good CSAT rating. • Engagement with solution team for tech refresh and pre-bid customer queries. • In-depth knowledge and experience in information technology infrastructure planning, capacity analysis, and system implementation. • Detail oriented manager with excellent communication and interpersonal skills. • Experience in setting up Multi-vendor Network design. • Hands on experience in automating Excel through VBA Macro. • Hands on experience in creating BASH scripting. • Trained on ITIL V3. • Trained on Project Management Professional (PMP) • Trained on AWS Certified Solutions Architect – Associate • Trained on Azure Administrator Associate