Rachel Skifton Email & Phone Number | I believe that building and maintaining strong internal and external customer relationships is key to customer success. Job satisfaction is being able to turn unhappy customers into reference accounts who will continue to expand their footprint. It's important to me that my customer's investment in our products are providing value to their business. I have 15+ years of Customer Relations experience in enterprise software. I've worked with high-growth start-ups and large enterprise companies, across all industries from high tech to finance to ensure their success in software implementations and upgrades. My focus for the last year has been to create best practices within our client facing departments, developing performance metrics in which to hold the team responsible for, training the client facing staff on how to provide impeccable customer service, as well as establishing uniformity in regards to our rules and procedures. Key skills include: ► Organization and project management ► Excellent communication ► Analytical problem solving

Rachel Skifton

I believe that building and maintaining strong internal and external customer relationships is key t...
676 66th Street, Oakland, United States

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Rachel Skifton’s Email personal.email@verisightgroup.com

Rachel Skifton’s Phone Numbers

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Rachel Skifton’s Location 676 66th Street, Oakland, United States

Rachel Skifton’s Current Industry Kairos Aerospace

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Work Experience

Kairos Aerospace

Senior Customer Success Manager

2024-01-01 00:00:00 - Present

Sensely

Head of Customer Success

2020-03-01 00:00:00 - 2023-03-01 00:00:00

Lucid Design

Senior Customer Success Manager

2015-09-01 00:00:00 - 2019-05-01 00:00:00

Yourmechanic Com

Director of Client Services

2015-03-01 00:00:00 - 2015-07-01 00:00:00

Martindale A Nolo

Senior Client Operations Manager

2013-09-01 00:00:00 - 2015-03-01 00:00:00

Smartzip Analytics

Director, Client Operations

2011-07-01 00:00:00 - 2013-03-01 00:00:00

Nextstep Defined Contribution

Relationship Manager, Advisor Relationship Management

2008-09-01 00:00:00 - 2011-07-01 00:00:00

Bumble Buzz Designs

Owner

2007-06-01 00:00:00 - 2010-12-01 00:00:00

Benefitstreet

Client Services Specialist

2008-09-01 00:00:00 - 2009-04-01 00:00:00

Paper Source

Floor Manager

2007-04-01 00:00:00 - 2008-07-01 00:00:00

Victor Valley College

Faculty Co-Advisor - Model United Nations

2006-11-01 00:00:00 - 2008-06-01 00:00:00

Professional Cleaners

Assistant Manager

2005-01-01 00:00:00 - 2005-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Rachel Skifton

Rachel Skifton is located at
676 66th Street, Oakland, United States

Rachel Skifton is a I believe that building and maintaining strong internal and external customer relationships is key to customer success. Job satisfaction is being able to turn unhappy customers into reference accounts who will continue to expand their footprint. It's important to me that my customer's investment in our products are providing value to their business. I have 15+ years of Customer Relations experience in enterprise software. I've worked with high-growth start-ups and large enterprise companies, across all industries from high tech to finance to ensure their success in software implementations and upgrades. My focus for the last year has been to create best practices within our client facing departments, developing performance metrics in which to hold the team responsible for, training the client facing staff on how to provide impeccable customer service, as well as establishing uniformity in regards to our rules and procedures. Key skills include: ► Organization and project management ► Excellent communication ► Analytical problem solving

Rachel Skifton currently works in the Kairos Aerospace |

No Languages Available

Rachel Skifton has prior
experience in the following industries:
Sensely | Lucid Design | Yourmechanic Com | Martindale A Nolo | Smartzip Analytics | Nextstep Defined Contribution | Bumble Buzz Designs | Benefitstreet | Paper Source | Victor Valley College | Professional Cleaners

Rachel Skifton has the following professional experience:
Kairos Aerospace | Sensely | Lucid Design | Yourmechanic Com | Martindale A Nolo | Smartzip Analytics | Nextstep Defined Contribution | Bumble Buzz Designs | Benefitstreet | Paper Source | Victor Valley College | Professional Cleaners