Rachana Singh

Rachana Singh

Director I Customer Advocacy APAC
Bengaluru, Karnataka, India

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Work Experience

Genesys

Director I Customer Advocacy APAC

2024-01-01 - Present

EdgeVerve

Head of GTM Marketing | Global

2022-06-01 - 2024-02-01

HighRadius

Associate Director- Partner Marketing | Global Mid-Markets

2021-12-01 - 2022-05-01

C-Zentrix

AVP- Alliances & Marketing

2012-12-01 - 2015-06-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian