Qing Dai Email & Phone Number | • CCIE#53866 - Routing and Switching; • RCSP-W Specialized in WAN Optimization technology (eg, Riverbed Steelhead, and Citrix CloudBridge aka WanScaler) and Application Delivery Networking (eg NetScaler and Access Gateway) • Hand-on experience of installing, configuration and troubleshoot network infrastructure equipment in data center and business site; • Professional manner of handling Service Request to all stakeholders; • Experienced in PoC implementation and maintenance technical support for various organizations, including government agency (eg , DoD, ATO and local city councils…), financial section (eg, ANZ,Westpac and NAB…), system integrator (eg, Fujitsu, Datacom and Ricoh,,,) and clouding service provider (eg, AWS and Azure); • Systemic troubleshooting with limited context provided and constrained time frame; • Expert level of utilizing network analysis and monitoring tool, eg, WireShark, AppFlow , SNMP varieties; • Be well-trained in all mainstream CRM, eg, Salesforce and Siebel; • Documentation skill for delivering case summary, bug submission and KB auditing; • Proactive team player in close liaison with S/E, Escalation and Engineering; • Bilingual speaker—English and Mandarin. • Research paper, titled “Internet regulation and its limitation”; Specialties: Cisco Certified Internetwork Expert - Routing and Switching CCIE#53866 Riverbed Certified Solutions Professional - WAN Optimization Citrix Certified Professional

Qing Dai

• CCIE#53866 - Routing and Switching; • RCSP-W Specialized in WAN Optimization technology (eg, River...
Sydney, Sydney, Australia

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Qing Dai’s Email qing.dai@riverbed.com

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Qing Dai’s Location Sydney, Sydney, Australia

Qing Dai’s Current Industry Microsoft

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Work Experience

Microsoft

Azure Identity and Security Engineer

2021-04-01 00:00:00 - Present

Nutanix

Systems Reliability Engineer

2020-03-01 00:00:00 - 2021-04-01 00:00:00

Amazon Web Services

Cloud Security Engineer

2019-01-01 00:00:00 - 2020-03-01 00:00:00

Riverbed Technology

Escalation Engineer

2016-01-01 00:00:00 - 2019-01-01 00:00:00

Citrix

Senior Technical Support Engineer

2013-01-01 00:00:00 - 2016-01-01 00:00:00

Coates Hire

Service Desk Administrator

2011-08-01 00:00:00 - 2013-01-01 00:00:00

Computing Consultancy

Freelance IT engineer

2009-02-01 00:00:00 - 2011-06-01 00:00:00

Myob

Professional Partner Channel Manager--Support

2007-06-01 00:00:00 - 2008-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Qing Dai

Qing Dai is located at
Sydney, Sydney, Australia

Qing Dai is a • CCIE#53866 - Routing and Switching; • RCSP-W Specialized in WAN Optimization technology (eg, Riverbed Steelhead, and Citrix CloudBridge aka WanScaler) and Application Delivery Networking (eg NetScaler and Access Gateway) • Hand-on experience of installing, configuration and troubleshoot network infrastructure equipment in data center and business site; • Professional manner of handling Service Request to all stakeholders; • Experienced in PoC implementation and maintenance technical support for various organizations, including government agency (eg , DoD, ATO and local city councils…), financial section (eg, ANZ,Westpac and NAB…), system integrator (eg, Fujitsu, Datacom and Ricoh,,,) and clouding service provider (eg, AWS and Azure); • Systemic troubleshooting with limited context provided and constrained time frame; • Expert level of utilizing network analysis and monitoring tool, eg, WireShark, AppFlow , SNMP varieties; • Be well-trained in all mainstream CRM, eg, Salesforce and Siebel; • Documentation skill for delivering case summary, bug submission and KB auditing; • Proactive team player in close liaison with S/E, Escalation and Engineering; • Bilingual speaker—English and Mandarin. • Research paper, titled “Internet regulation and its limitation”; Specialties: Cisco Certified Internetwork Expert - Routing and Switching CCIE#53866 Riverbed Certified Solutions Professional - WAN Optimization Citrix Certified Professional – Networking

Qing Dai currently works in the Microsoft |

No Languages Available

Qing Dai has prior
experience in the following industries:
Nutanix | Amazon Web Services | Riverbed Technology | Citrix | Coates Hire | Computing Consultancy | Myob

Qing Dai has the following professional experience:
Microsoft | Nutanix | Amazon Web Services | Riverbed Technology | Citrix | Coates Hire | Computing Consultancy | Myob