Priscilla Fung Email & Phone Number | Significant experience in Service Delivery Management and Account Management mainly within the outsourced environment and exposure to various industries as well as handling initial setups from scratch and integrations of existing infrastructure both in regional and global aspects. As the key contact point for the customer, I am the vital bridge between the customer and internal support teams. Aside to this, I am also the trusted partner and voice of the customer through all operational aspects of Service Delivery in all areas of managed services and support. This role requires me to work with all areas of business and the various management levels of customers to ensure successful delivery of contracted services and supporting the customers fully. With my flair in client servicing and organizational skills, teamed with the ability to solve problems this help to maintain and achieve customer satisfaction by way of preserving customer retention and ensuring business growth. I excel in building and maintaining customer relationships as well as overcoming problems and obstacles which contribute towards my exceptional customer service skills. Specialties: Service Delivery, Crisis Management, Project Management and Governance

Priscilla Fung

Significant experience in Service Delivery Management and Account Management mainly within the outso...
Hitachi Consulting, 1 Changi Business Park Crescent, Singapore

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Priscilla Fung’s Email priscilla.fung@hitachivantara.com

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Priscilla Fung’s Location Hitachi Consulting, 1 Changi Business Park Crescent, Singapore

Priscilla Fung’s Current Industry Myrepublic

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Work Experience

Myrepublic

Service Delivery Manager

2024-03-01 00:00:00 - Present

Circles Life

Senior Service Delivery Manager

2022-03-01 00:00:00 - 2023-07-01 00:00:00

Hitachi Vantara

Senior Service Account Manager

2018-05-01 00:00:00 - 2022-03-01 00:00:00

Ibm

Delivery Project Executive

2017-02-01 00:00:00 - 2018-05-01 00:00:00

Fujitsu Asia

Senior Service Delivery Manager

2013-06-01 00:00:00 - 2017-01-01 00:00:00

T Systems

Service Delivery Manager

2010-10-01 00:00:00 - 2013-06-01 00:00:00

Australia And New Zealand Banking

Project Manager

2009-10-01 00:00:00 - 2010-07-01 00:00:00

Eds Technologies

ITIL Manager

2008-05-01 00:00:00 - 2009-09-01 00:00:00

Getronics Soutions

Consultant & Project Manager (PMO)

2005-10-01 00:00:00 - 2008-05-01 00:00:00

Opus It Services

Resource & Development Supervisor

2004-06-01 00:00:00 - 2005-10-01 00:00:00

Im And P Services

Accounts Operation Assistant Manager

2000-06-01 00:00:00 - 2004-06-01 00:00:00

Overseas Union Bank

Assistant Sales Officer

1993-07-01 00:00:00 - 2000-06-01 00:00:00

Skills

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Languages

No Languages Available

FAQ About Priscilla Fung

Priscilla Fung is located at
Hitachi Consulting, 1 Changi Business Park Crescent, Singapore

Priscilla Fung is a Significant experience in Service Delivery Management and Account Management mainly within the outsourced environment and exposure to various industries as well as handling initial setups from scratch and integrations of existing infrastructure both in regional and global aspects. As the key contact point for the customer, I am the vital bridge between the customer and internal support teams. Aside to this, I am also the trusted partner and voice of the customer through all operational aspects of Service Delivery in all areas of managed services and support. This role requires me to work with all areas of business and the various management levels of customers to ensure successful delivery of contracted services and supporting the customers fully. With my flair in client servicing and organizational skills, teamed with the ability to solve problems this help to maintain and achieve customer satisfaction by way of preserving customer retention and ensuring business growth. I excel in building and maintaining customer relationships as well as overcoming problems and obstacles which contribute towards my exceptional customer service skills. Specialties: Service Delivery, Crisis Management, Project Management and Governance

Priscilla Fung currently works in the Myrepublic |

No Languages Available

Priscilla Fung has prior
experience in the following industries:
Circles Life | Hitachi Vantara | Ibm | Fujitsu Asia | T Systems | Australia And New Zealand Banking | Eds Technologies | Getronics Soutions | Opus It Services | Im And P Services | Overseas Union Bank

Priscilla Fung has the following professional experience:
Myrepublic | Circles Life | Hitachi Vantara | Ibm | Fujitsu Asia | T Systems | Australia And New Zealand Banking | Eds Technologies | Getronics Soutions | Opus It Services | Im And P Services | Overseas Union Bank