Prasant Dikshit Email & Phone Number | Overall 20 years of work experience in BPO industry with hands-on expertise in leading business operations across different verticals and geographies primarily in the area of Customer experience and Trust and Safety in Content Moderation. Currently leading a Global team of 300+ professional for a social media giant as a Service Delivery Manager responsible to build and drive Quality frameworks and Training strategy, Change Management, Operations Management, People retention and drive innovation initiatives along with the use of lean Six Sigma tools to generate value and improve process capability as Key Business Outcomes for the Client and the Organization.

Prasant Dikshit

Overall 20 years of work experience in BPO industry with hands-on expertise in leading business ope...
Telangana, Telangana, India

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Prasant Dikshit’s Email prasant.dikshit@wipro.com

Prasant Dikshit’s Phone Numbers

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Prasant Dikshit’s Location Telangana, Telangana, India

Prasant Dikshit’s Current Industry Wipro

Prasant Dikshit’s Prior Industry Cognizant | Genpact | Tata Bss | Hsbc Data Processing

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Service Delivery Manager / Senior Manager

2020-03-01 00:00:00 - Present

Service Delivery Manager

2018-06-01 00:00:00 - 2020-03-01 00:00:00

Operations Manager

2012-06-01 00:00:00 - 2018-06-01 00:00:00

Team Manager

2007-01-01 00:00:00 - 2012-06-01 00:00:00

Processing Executive

2001-04-01 00:00:00 - 2007-01-01 00:00:00

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Prasant Dikshit is a Overall 20 years of work experience in BPO industry with hands-on expertise in leading business operations across different verticals and geographies primarily in the area of Customer experience and Trust and Safety in Content Moderation. Currently leading a Global team of 300+ professional for a social media giant as a Service Delivery Manager responsible to build and drive Quality frameworks and Training strategy, Change Management, Operations Management, People retention and drive innovation initiatives along with the use of lean Six Sigma tools to generate value and improve process capability as Key Business Outcomes for the Client and the Organization.