Pramod Email & Phone Number | 6.4 years of work experience in the IT field on both technical and service management profiles (Incident and Service Request Management). My experience as a Support Engineer provides a vast plethora of knowledge that includes Business Operations, Network Operations, SLA Management, Incident and Request fulfilment, People Management, and customer centric skills. IT Asset Management: Manages the entire hardware and software product lifecycle. Maintains and monitors hardware/software inventory database to ensure compliance. Identifies savings opportunities for renewals, software licensing, and services. Track and renew hardware and software maintenance agreements and warranties. Procurement, receipt, inventory and provisioning of software and hardware. Research equipment and software and make recommendations on vendors, manufactures, product versions. Physical verification of IT assets and handled IT verification Audits.

Pramod

6.4 years of work experience in the IT field on both technical and service management profiles (Inci...
Bengaluru, Bengaluru, India

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Pramod ’s Phone Numbers +1 713-351-****

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Pramod ’s Location Bengaluru, Bengaluru, India

Pramod ’s Current Industry

Pramod ’s Prior Industry Iqvia | Dxc Technology | Bloom Consulting Services

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Senior System Analyst

Present

Senior Technical Support Engineer

2019-10-01T00:00:00.000Z - 2020-04-01T00:00:00.000Z

Technical Support Engineer

2017-01-01T00:00:00.000Z - 2019-09-01T00:00:00.000Z

Technical Support Engineer

2016-04-01T00:00:00.000Z - 2017-01-01T00:00:00.000Z

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Pramod is a 6.4 years of work experience in the IT field on both technical and service management profiles (Incident and Service Request Management). My experience as a Support Engineer provides a vast plethora of knowledge that includes Business Operations, Network Operations, SLA Management, Incident and Request fulfilment, People Management, and customer centric skills. IT Asset Management: Manages the entire hardware and software product lifecycle. Maintains and monitors hardware/software inventory database to ensure compliance. Identifies savings opportunities for renewals, software licensing, and services. Track and renew hardware and software maintenance agreements and warranties. Procurement, receipt, inventory and provisioning of software and hardware. Research equipment and software and make recommendations on vendors, manufactures, product versions. Physical verification of IT assets and handled IT verification Audits.