Prabha Vyas Email & Phone Number | Over the course of my 15-year career, I have gained diverse work experience in the Telecom, Loyalty rewards, and Media Domain. Experience in leading the engineering, and designers, and working with operations, finance, marketing, and other stakeholders through a constant cycle of shaping ideas, and launching them to users. Expertise in creating Business/Solution Requirements Documents, Functional Specification Documents, Business Processes Modelling(As Is & To Be), User Journeys and Use Case Diagrams. Adept in understanding and aligning with the business vision, stake stakeholders’ requirements and transforming them into highly efficient and adaptive solutions in various domains of telecoms. I have consistently demonstrated a strong commitment to excellence in product ownership and delivery. My journey in this field has been marked by continuous growth, adaptability to emerging technologies, and an unwavering dedication to achieving strategic objectives. I'm an agile enthusiast with scrum certification who works best with cross-functional teams, where I have developed strong relationships with diverse stakeholders, designers, and developers by helping them define and deliver their backlogs and unlock their ideas and potential. My ability to motivate and inspire team members has been instrumental in achieving project milestones and exceeding expectations.The most evident example of this is my role as a Product owner migrating and improving Telstra tickets to improve customer engagement and give a seamless experience to the customer on our partner website thus leading to financial growth. In my time at Telstra, I have worked in multiple program teams where I have always focused on building to provide the best customer experience-based data and customer research, as well as encouraged teams to look for opportunities to develop the strategic technical stack. As part of the AI/ML initiative for assurance reduced the AHT(Average handling time) and increased the incident resolution percentage. From a delivery perspective, I have a significant role in developing and maintaining backlogs, prioritizing the right things based on alignment with the company objectives, whilst ensuring experiences meet the customer needs and the available funding.

Prabha Vyas

Over the course of my 15-year career, I have gained diverse work experience in the Telecom, Loyalty...
Sydney, New South Wales, Australia

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Prabha Vyas’s Email prabha.vyas@telstra.com.au

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Prabha Vyas’s Location Sydney, New South Wales, Australia

Prabha Vyas’s Current Industry Telstra

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Work Experience

Telstra

Technical Product Owner

2015-01-01 00:00:00 - Present

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Prabha Vyas is located at
Sydney, New South Wales, Australia

Prabha Vyas is a Over the course of my 15-year career, I have gained diverse work experience in the Telecom, Loyalty rewards, and Media Domain. Experience in leading the engineering, and designers, and working with operations, finance, marketing, and other stakeholders through a constant cycle of shaping ideas, and launching them to users. Expertise in creating Business/Solution Requirements Documents, Functional Specification Documents, Business Processes Modelling(As Is & To Be), User Journeys and Use Case Diagrams. Adept in understanding and aligning with the business vision, stake stakeholders’ requirements and transforming them into highly efficient and adaptive solutions in various domains of telecoms. I have consistently demonstrated a strong commitment to excellence in product ownership and delivery. My journey in this field has been marked by continuous growth, adaptability to emerging technologies, and an unwavering dedication to achieving strategic objectives. I'm an agile enthusiast with scrum certification who works best with cross-functional teams, where I have developed strong relationships with diverse stakeholders, designers, and developers by helping them define and deliver their backlogs and unlock their ideas and potential. My ability to motivate and inspire team members has been instrumental in achieving project milestones and exceeding expectations.The most evident example of this is my role as a Product owner migrating and improving Telstra tickets to improve customer engagement and give a seamless experience to the customer on our partner website thus leading to financial growth. In my time at Telstra, I have worked in multiple program teams where I have always focused on building to provide the best customer experience-based data and customer research, as well as encouraged teams to look for opportunities to develop the strategic technical stack. As part of the AI/ML initiative for assurance reduced the AHT(Average handling time) and increased the incident resolution percentage. From a delivery perspective, I have a significant role in developing and maintaining backlogs, prioritizing the right things based on alignment with the company objectives, whilst ensuring experiences meet the customer needs and the available funding.