Polly Hooper Email & Phone Number | • Consult with internal organizations and external clients to define steps, processes and customized implementation project plans supporting the successful launch of new business and significant change processes • Assist in defining and monitoring project status related to key project goals (i.e. IT milestones, financial progress and procurement) • Participate on opportunity review, SOW reviews, solution design and solution assurance calls as assigned • Develop and present material to current and potential customers at technical, management and executive levels • Brief the larger account team: account managers and sales engineers, about developments in the related technologies • Assist in developing and delivering proof-of-concept demonstrations and other sales/support-oriented activities • Understands end-user's current & future expectations and needs and also acts as the advocate and trusted advisor to the Account Team in its future strategy and positioning to foster sales. • Understands and captures input from decision makers, technical and operations staff in an effort to continue to provide best in class service • Obtains details of the customer's current environment and the Present Mode of Operation and analyses this information to synthesize a set of detailed requirements providing a variety of solutions that meet complex customer needs (business, operational, functional and regulatory) in the most cost-effective way. • Successfully manage simultaneous accounts, ensuring continuity of contact through regular follow-up with key customer and Stream contacts. • Control account risks by identifying and managing appropriate mitigation actions to both project and operational issues. Specialties: Project Management, Sales Consulting, Contract Prep and Negotiation, Needs Analysis, Telecom Provisioning and Sales

Polly Hooper

• Consult with internal organizations and external clients to define steps, processes and customized...
2023 Wilshire Boulevard, Fort Worth, United States

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Polly Hooper’s Email polly.hooper@concentrix.com

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Polly Hooper’s Location 2023 Wilshire Boulevard, Fort Worth, United States

Polly Hooper’s Current Industry Convergys

Polly Hooper’s Prior Industry Stream Global Services | Telvista | At And T

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Work Experience

Convergys

Senior Analyst IT Solutions

2014-11-01 00:00:00 - Present

Stream Global Services

Technical Account Manager

2012-06-01 00:00:00 - 2014-01-01 00:00:00

Telvista

Pre-Sales Consultant and Project Manager

2007-06-01 00:00:00 - 2012-06-01 00:00:00

At And T

Project Manager

1999-01-01 00:00:00 - 2005-01-01 00:00:00

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FAQ About Polly Hooper

Polly Hooper is located at
2023 Wilshire Boulevard, Fort Worth, United States

Polly Hooper is a • Consult with internal organizations and external clients to define steps, processes and customized implementation project plans supporting the successful launch of new business and significant change processes • Assist in defining and monitoring project status related to key project goals (i.e. IT milestones, financial progress and procurement) • Participate on opportunity review, SOW reviews, solution design and solution assurance calls as assigned • Develop and present material to current and potential customers at technical, management and executive levels • Brief the larger account team: account managers and sales engineers, about developments in the related technologies • Assist in developing and delivering proof-of-concept demonstrations and other sales/support-oriented activities • Understands end-user's current & future expectations and needs and also acts as the advocate and trusted advisor to the Account Team in its future strategy and positioning to foster sales. • Understands and captures input from decision makers, technical and operations staff in an effort to continue to provide best in class service • Obtains details of the customer's current environment and the Present Mode of Operation and analyses this information to synthesize a set of detailed requirements providing a variety of solutions that meet complex customer needs (business, operational, functional and regulatory) in the most cost-effective way. • Successfully manage simultaneous accounts, ensuring continuity of contact through regular follow-up with key customer and Stream contacts. • Control account risks by identifying and managing appropriate mitigation actions to both project and operational issues. Specialties: Project Management, Sales Consulting, Contract Prep and Negotiation, Needs Analysis, Telecom Provisioning and Sales