Playto Sanon Email & Phone Number | I am a visionary Information Technology professional with over 19 years of experience working with infrastructure application management projects and business analytics. I have always been a service-driven leader experienced in business management, customer satisfaction, and administrative support. I am Proficient in strategizing and executing business plans designed at streamlining day-to-day operations. I also possess exceptional skills in analyzing, designing, installing, testing, documenting, and maintaining software programs. I strive to foster collaborative work environments partnering cross-departmentally to achieve goals, drive business development, and overcome problems and obstacles. I am known as a change agent supporting company mission and core values through implementing changes promoting increased performance and utilizing innovative techniques to achieve short- and long-term goals. Some of my career highlights to date have been: Real-Time Escalations: Implemented real-time assistance distributed to different branches of our business. Government Affairs: Gathered, analyzed, and distributed report findings for escalated billing disputes ensuring consistent communication, resolution, and effectively drafting resolution responses to Mayors, Senators, and councils settling disputes. Billing Platforms (2): Selected as 1 of the first 12 in offering “platinum experience” for key clients and designated to train 50 Swivel team members for successful outcomes and coordinating billing dispute resolutions utilizing CSG billing platform through placing strong emphasis on first call resolution and accountability. Offer/Tool Management: Oversaw the sales and communications for 7 major locations across 3 states known as the Freedom Region for DE, NJ, and PA, while managing budgets, communications, and education efforts for streamlined effective usage by agents and staff.

Playto Sanon

I am a visionary Information Technology professional with over 19 years of experience working with i...
Newark, Delaware, United States

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Playto Sanon’s Email psanon@comcast.com

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Playto Sanon’s Location Newark, Delaware, United States

Playto Sanon’s Current Industry Comcast

Playto Sanon’s Prior Industry Wilmington University

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Work Experience

Comcast

XOC HFC Technician I at Comcast

2023-06-01 00:00:00 - Present

Wilmington University

IT Infrastructure Customer Support Technician Associate

2004-08-01 00:00:00 - 2005-08-01 00:00:00

Skills

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FAQ About Playto Sanon

Playto Sanon is located at
Newark, Delaware, United States

Playto Sanon is a I am a visionary Information Technology professional with over 19 years of experience working with infrastructure application management projects and business analytics. I have always been a service-driven leader experienced in business management, customer satisfaction, and administrative support. I am Proficient in strategizing and executing business plans designed at streamlining day-to-day operations. I also possess exceptional skills in analyzing, designing, installing, testing, documenting, and maintaining software programs. I strive to foster collaborative work environments partnering cross-departmentally to achieve goals, drive business development, and overcome problems and obstacles. I am known as a change agent supporting company mission and core values through implementing changes promoting increased performance and utilizing innovative techniques to achieve short- and long-term goals. Some of my career highlights to date have been: Real-Time Escalations: Implemented real-time assistance distributed to different branches of our business. Government Affairs: Gathered, analyzed, and distributed report findings for escalated billing disputes ensuring consistent communication, resolution, and effectively drafting resolution responses to Mayors, Senators, and councils settling disputes. Billing Platforms (2): Selected as 1 of the first 12 in offering “platinum experience” for key clients and designated to train 50 Swivel team members for successful outcomes and coordinating billing dispute resolutions utilizing CSG billing platform through placing strong emphasis on first call resolution and accountability. Offer/Tool Management: Oversaw the sales and communications for 7 major locations across 3 states known as the Freedom Region for DE, NJ, and PA, while managing budgets, communications, and education efforts for streamlined effective usage by agents and staff.