Philip Sachs

Philip Sachs

President at AltaCima Group
North Andover, Massachusetts, United States

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Work Experience

AltaCima Group

President

2001-01-01 - Present

Boston University Questrom School of Business

Expert Judge

2015-09-01 - Present

COPC

Senior Vice President

1996-01-01 - 2001-12-01

CSC Index

Consultant

1995-01-01 - 1996-01-01

EDS Management Consulting Services

Managing Consultant

1994-01-01 - 1996-01-01

United States Sports & Fitness Center for the Disabled

Member Board Of Trustees

1993-01-01 - 1996-12-01

Deloitte Consulting

Manager

1984-01-01 - 1994-01-01

Skills

implementation support transaction monitoring training contact center & transaction processing operations eg technical support organizational structure vendor management chat web based transactions email self service process redesign phone mail enrollment vendor identification line management operations contract sla development membership distribution & fulfillment high performance management techniques evaluation billing helplines service strategy benchmark reviews operational assessments buyer services selection recruiting performance improvement people strategy including hiring outsourcing strategy leadership planning

Languages

English