Phil Email & Phone Number | ITIL Intermediate qualified Service Delivery Manager with more than 20 years’ experience of managing varied IT services, operations, systems and suppliers within the ITIL framework, both on-premise and Software as a Service (SaaS) across multiple sites. Progressed support teams from reacting to issues and systems reaching end of life to proactive service functions with roadmaps for upgrades and continual service improvement plans. Very highly regarded by business owners for excellent service and enabling non-IT people to understand IT concepts. Award-winning leader who puts other people (especially team members) first to keep morale, and so service levels, high. Project board member that advises on application selection and strategy.

Phil

ITIL Intermediate qualified Service Delivery Manager with more than 20 years’ experience of managing...
London, England, United Kingdom

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Phil ’s Email phil.p@theclancygroup.co.uk

Phil ’s Phone Numbers

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Phil ’s Location London, England, United Kingdom

Phil ’s Current Industry Clancy

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Work Experience

Clancy

IT Service Delivery Manager

2018-04-01 00:00:00 - Present

Cancer Research

Information Technology Service Delivery Manager

2011-06-01 00:00:00 - 2018-03-01 00:00:00

The Cancer Research Campaign

Scientific Database and Information Manager

2001-05-01 00:00:00 - 2007-03-01 00:00:00

National Consumer Council

Policy and Development Officer

1998-10-01 00:00:00 - 2001-05-01 00:00:00

Lloyds Bank

Management Trainee

1995-10-01 00:00:00 - 1997-04-01 00:00:00

Center Parcs

Leisure Assistant

1995-05-01 00:00:00 - 1995-10-01 00:00:00

Village Camps

Ski Counsellor

1995-01-01 00:00:00 - 1995-04-01 00:00:00

Peter Black Holdings

Seasonal Worker

1994-10-01 00:00:00 - 1994-12-01 00:00:00

Camp Laurel South

Sailing Counsellor

1994-06-01 00:00:00 - 1994-08-01 00:00:00

Birmingham City Council

Part Time Ski Instructor

1993-10-01 00:00:00 - 1994-06-01 00:00:00

Actionaid

Public Advocacy Research Assistant

1992-09-01 00:00:00 - 1993-09-01 00:00:00

Safeway

Part Time Produce Assistant

1988-08-01 00:00:00 - 1992-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Phil

Phil is located at
London, England, United Kingdom

Phil is a ITIL Intermediate qualified Service Delivery Manager with more than 20 years’ experience of managing varied IT services, operations, systems and suppliers within the ITIL framework, both on-premise and Software as a Service (SaaS) across multiple sites. Progressed support teams from reacting to issues and systems reaching end of life to proactive service functions with roadmaps for upgrades and continual service improvement plans. Very highly regarded by business owners for excellent service and enabling non-IT people to understand IT concepts. Award-winning leader who puts other people (especially team members) first to keep morale, and so service levels, high. Project board member that advises on application selection and strategy.

Phil currently works in the Clancy |

No Languages Available

Phil has prior
experience in the following industries:
Cancer Research | The Cancer Research Campaign | National Consumer Council | Lloyds Bank | Center Parcs | Village Camps | Peter Black Holdings | Camp Laurel South | Birmingham City Council | Actionaid | Safeway

Phil has the following professional experience:
Clancy | Cancer Research | The Cancer Research Campaign | National Consumer Council | Lloyds Bank | Center Parcs | Village Camps | Peter Black Holdings | Camp Laurel South | Birmingham City Council | Actionaid | Safeway