Pernika Sharma Email & Phone Number | In my experience of 12 years, I have worked in different profiles which includes direct residential sales, indoor, outdoor branding, media relation, budget analysis, post sales operations and Customer Relationship Management in real estate organizations. I have learned from my various job responsibilities that people management and public relation is key to creating brand image for any organization and the CRM executives of any organization are the page turner for this. In every organization, only the CRM Representative has the 360 degree feedback of client for any product or service. A regular communication between the CRM team and client, is the key for winning the client confidence leading to customer retention, creating customer loyalty and future reference. Thus as a C.R.M head, it’s my responsibility to understand the different kinds of customers in an organization and different kind of issues or grievance they face and then efficiently resolving their queries.

Pernika Sharma

In my experience of 12 years, I have worked in different profiles which includes direct residential...
Gurgaon, Haryana, India

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Pernika Sharma’s Location Gurgaon, Haryana, India

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Pernika Sharma’s Prior Industry Sobha | Ansal Properties And Infrastructure

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Relationship Manager

Present

Assistant Manager: Team Lead Regional

2016-04-01 00:00:00 - 2019-01-01 00:00:00

Asst. Manager

2014-08-01 00:00:00 - 2015-02-01 00:00:00

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Pernika Sharma is a In my experience of 12 years, I have worked in different profiles which includes direct residential sales, indoor, outdoor branding, media relation, budget analysis, post sales operations and Customer Relationship Management in real estate organizations. I have learned from my various job responsibilities that people management and public relation is key to creating brand image for any organization and the CRM executives of any organization are the page turner for this. In every organization, only the CRM Representative has the 360 degree feedback of client for any product or service. A regular communication between the CRM team and client, is the key for winning the client confidence leading to customer retention, creating customer loyalty and future reference. Thus as a C.R.M head, it’s my responsibility to understand the different kinds of customers in an organization and different kind of issues or grievance they face and then efficiently resolving their queries.