Pawan Kumar Srivastava
Customer centric service transformation leader with 19+years of experience in driving service strate...
Hyderabad, Hyderabad, India
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Pawan Kumar Srivastava’s Email pawan_srivastava@unitedhealthgroup.com
Social Media
Pawan Kumar Srivastava’s Location Hyderabad, Hyderabad, India
Pawan Kumar Srivastava’s Current Industry Optum
Pawan Kumar Srivastava’s Prior Industry Hcl Technologies | Nucleus Software Export | Computer Sciences
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Work Experience
Optum
Director- Service Now Operations & Service Management Consulting
2021-01-01 00:00:00 - Present
Hcl Technologies
Lead Quality AssuranceWorking with HCL Technologies NOIDA as Quality Lead.
2011-10-01 00:00:00 - 2013-08-01 00:00:00
Nucleus Software Export
System Analyst (Team Lead)
2011-04-01 00:00:00 - 2011-10-01 00:00:00
Computer Sciences
Senior Analyst Quality Assurance
2007-04-01 00:00:00 - 2011-04-01 00:00:00Skills
Languages
FAQ About Pawan Kumar Srivastava
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Pawan Kumar Srivastava is located at
Hyderabad, Hyderabad, India -
Pawan Kumar Srivastava is a Customer centric service transformation leader with 19+years of experience in driving service strategy, design, transition/transformation & continual service improvement based on ITIL /ITSM framework & other industry best practices aligned with customer strategic imperatives. Engaged as strategic partner with internal and external customer to facilitate customer pain point/problem solution through simplification and automation using digital transformation techniques, setup high performing Service Now development and transformation team, defining and driving service excellence multiyear strategic roadmap for end customer and enable value co- creation through digital transformation and adoption of latest and newer technology advancements.
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Pawan Kumar Srivastava currently works in the Optum |
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No Languages Available
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Pawan Kumar Srivastava has prior
experience in the following industries:
Hcl Technologies | Nucleus Software Export | Computer Sciences -
Pawan Kumar Srivastava has the following professional experience:
Optum | Hcl Technologies | Nucleus Software Export | Computer Sciences -
You can view Pawan Kumar Srivastava’s LinkedIn profile at LinkedIn URL
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Pawan Kumar Srivastava’s work email
addresses are
pawan_srivastava@unitedhealthgroup.com -
Optum |
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