Pavithra Shivanna Email & Phone Number | Detail oriented and focused professional with rich experience of over 14 years across Operations, Client Servicing, Transition management and People Management. Adept at generating revenue in complex business environment and adapting customized approach in differing business situations; dexterity in assessing changing market environment with an insight into process domains and business development; capable of establishing new milestones through evolved managerial skills. Proficient in Re-engineering process at Onshore & Offshore - process design and Implementation; execution of complex transitions from Business requirement stage till Go Live. A decisive leader with excellent ability to coordinate with different people under difficult situations and the ability to bring out the best in others while creating a healthy and friendly work environment, thus enhancing operational efficiency. Skilled in running efficiency projects for clients, covering the entire gamut of cost, FTE calculation, CTQ and performance base-lining, Operations Management-business process, capacity planning, performance measurement, quality monitoring, resource management in an increasingly competitive environment. CORE COMPETENCIES: Project Management  Client Management  Strategic Management  Leadership  Performance & Quality Standard  Operations  Transition Management  Resource Optimization  Client Servicing  Process Management  Team Management Operation Management MIS  People Management Mentoring  Negotiation  Quality & process Improvement  SLA Management

Pavithra Shivanna

Detail oriented and focused professional with rich experience of over 14 years across Operations, Cl...
Meerut, Meerut, India

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Pavithra Shivanna’s Email pshivanna@amazon.com

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Pavithra Shivanna’s Location Meerut, Meerut, India

Pavithra Shivanna’s Current Industry Amazon

Pavithra Shivanna’s Prior Industry Carelon Global Solutions | Arthur J Gallagher | Gallagher

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Work Experience

Amazon

Sr, Group Operations Manager

2021-07-01 00:00:00 - Present

Carelon Global Solutions

Operations Lead

2018-05-01 00:00:00 - 2019-04-01 00:00:00

Arthur J Gallagher

Senior Team Manager

2016-01-01 00:00:00 - 2018-05-01 00:00:00

Gallagher

Lead Level 1

2014-01-01 00:00:00 - 2016-01-01 00:00:00

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FAQ About Pavithra Shivanna

Pavithra Shivanna is located at
Meerut, Meerut, India

Pavithra Shivanna is a Detail oriented and focused professional with rich experience of over 14 years across Operations, Client Servicing, Transition management and People Management. Adept at generating revenue in complex business environment and adapting customized approach in differing business situations; dexterity in assessing changing market environment with an insight into process domains and business development; capable of establishing new milestones through evolved managerial skills. Proficient in Re-engineering process at Onshore & Offshore - process design and Implementation; execution of complex transitions from Business requirement stage till Go Live. A decisive leader with excellent ability to coordinate with different people under difficult situations and the ability to bring out the best in others while creating a healthy and friendly work environment, thus enhancing operational efficiency. Skilled in running efficiency projects for clients, covering the entire gamut of cost, FTE calculation, CTQ and performance base-lining, Operations Management-business process, capacity planning, performance measurement, quality monitoring, resource management in an increasingly competitive environment. CORE COMPETENCIES: Project Management  Client Management  Strategic Management  Leadership  Performance & Quality Standard  Operations  Transition Management  Resource Optimization  Client Servicing  Process Management  Team Management Operation Management MIS  People Management Mentoring  Negotiation  Quality & process Improvement  SLA Management