Pavan Vattumilli Email & Phone Number | Expertise in ServiceNow Architecture and implementation with both functional & technical expertise. IT professional with 15+ years of experience in ITIL v3, ServiceNow, CA Service Desk. 7+ years of experience specifically in ServiceNow. • Experience on ServiceNow Implementation from requirements gathering, design, development, system testing, upgrades, Administration, Client handling, Development Lead & Project management. • Worked as ServiceNow implementation specialist in USA, India, Saudi Arabia • Implemented ITIL v3 processes for various Utility, Financial, Manufacturing clients in CA Service Desk & ServiceNow • Expertise in handling ServiceNow upgrades from planning, co-ordination, release communications, post upgrade activities • Experience on Technical Implementation of various ServiceNow applications ITSM, CMDB, CSM, Agent Workspace, Advanced Work Assignment, Chat, Mobile Application, Custom Applications and Integrations. • Experience in CMDB design from data mapping, Data reconsolation & normalization, Data upload, configure dashboards to track CMDB health • Expertise in developing ServiceNow Client-Side Scripting (Client Scripts, Catalog Client Scripts, UI scripts and UI Policies). • Expertise in developing ServiceNow Server-Side Scripting (Business Rules, Script Includes and UI Action). • Expertise in designing and developing Service Catalogues, Record Produces, Order guides and Workflows. • Expertise in sales with RFPs, Solution Design, POCs • Created Automated Test Framework tests • Used Update Sets for moving group of customizations from one instance to another. • Created Notifications to send communication from the system. • Used Access Control Rules for securing and providing the right access to right person/role. • Highly motivated, quick learner and extremely versatile. Accepts responsibilities, performs the job duties punctually and effectively. Able to work to meet tight deadlines and under work pressure. • Interacted with customers and technical teams to understand the business requirements and translate them to technical solutions.

Pavan Vattumilli

Expertise in ServiceNow Architecture and implementation with both functional & technical expertise....
India

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Pavan Vattumilli’s Email pavan_vattumilli@infosys.com

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Pavan Vattumilli’s Location India

Pavan Vattumilli’s Current Industry Sysintegra Zertid

Pavan Vattumilli’s Prior Industry Infosys | Computer Sciences | Hcl Technologies

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Work Experience

Sysintegra

Principal Servicenow Consultant

2022-05-01 00:00:00 - Present

Zertid

Delivery Manager

2022-05-01 00:00:00 - Present

Infosys

Servicenow Consultant

2012-06-01 00:00:00 - 2022-05-01 00:00:00

Computer Sciences

Itil

2008-05-01 00:00:00 - 2012-05-01 00:00:00

Hcl Technologies

Technical Support Officer

2006-05-01 00:00:00 - 2008-04-01 00:00:00

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FAQ About Pavan Vattumilli

Pavan Vattumilli is located at
India

Pavan Vattumilli is a Expertise in ServiceNow Architecture and implementation with both functional & technical expertise. IT professional with 15+ years of experience in ITIL v3, ServiceNow, CA Service Desk. 7+ years of experience specifically in ServiceNow. • Experience on ServiceNow Implementation from requirements gathering, design, development, system testing, upgrades, Administration, Client handling, Development Lead & Project management. • Worked as ServiceNow implementation specialist in USA, India, Saudi Arabia • Implemented ITIL v3 processes for various Utility, Financial, Manufacturing clients in CA Service Desk & ServiceNow • Expertise in handling ServiceNow upgrades from planning, co-ordination, release communications, post upgrade activities • Experience on Technical Implementation of various ServiceNow applications ITSM, CMDB, CSM, Agent Workspace, Advanced Work Assignment, Chat, Mobile Application, Custom Applications and Integrations. • Experience in CMDB design from data mapping, Data reconsolation & normalization, Data upload, configure dashboards to track CMDB health • Expertise in developing ServiceNow Client-Side Scripting (Client Scripts, Catalog Client Scripts, UI scripts and UI Policies). • Expertise in developing ServiceNow Server-Side Scripting (Business Rules, Script Includes and UI Action). • Expertise in designing and developing Service Catalogues, Record Produces, Order guides and Workflows. • Expertise in sales with RFPs, Solution Design, POCs • Created Automated Test Framework tests • Used Update Sets for moving group of customizations from one instance to another. • Created Notifications to send communication from the system. • Used Access Control Rules for securing and providing the right access to right person/role. • Highly motivated, quick learner and extremely versatile. Accepts responsibilities, performs the job duties punctually and effectively. Able to work to meet tight deadlines and under work pressure. • Interacted with customers and technical teams to understand the business requirements and translate them to technical solutions.