Paula Lindquist Email & Phone Number | I'm an intuitive, data-driven associate project manager – with a customer support and learning and development background – who has worked side-by-side with high-profile executives to mobilize scalable project management efforts to reduce costs, maximize profit, and drive business goals. HIGHLIGHTS: + Helped teams de-escalate 30% of customer escalations and drove a 7% sales increase with each de-escalated call by orchestrating learning and development programs + Scored top 20 percentile across the chat team for successfully resolving issues, drove sales goals and achieved monthly quotas, and maintained an average of 62.75 in sales per hour AWARDS: Customer Coordinator of the Week, Sept. 2022 Customer Coordinator of the Week, Aug. 2022

Paula Lindquist

I'm an intuitive, data-driven associate project manager – with a customer support and learning and d...
Charlotte, North Carolina, United States

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Paula Lindquist’s Location Charlotte, North Carolina, United States

Paula Lindquist’s Current Industry Verizon

Paula Lindquist’s Prior Industry Convergys | Agero

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Analyst-Operational Support

2023-08-01 00:00:00 - Present

Customer Service Representative

2013-07-01 00:00:00 - 2014-08-01 00:00:00

Customer Service Representative

2013-03-01 00:00:00 - 2014-03-01 00:00:00

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Paula Lindquist is a I'm an intuitive, data-driven associate project manager – with a customer support and learning and development background – who has worked side-by-side with high-profile executives to mobilize scalable project management efforts to reduce costs, maximize profit, and drive business goals. HIGHLIGHTS: + Helped teams de-escalate 30% of customer escalations and drove a 7% sales increase with each de-escalated call by orchestrating learning and development programs + Scored top 20 percentile across the chat team for successfully resolving issues, drove sales goals and achieved monthly quotas, and maintained an average of 62.75 in sales per hour AWARDS: Customer Coordinator of the Week, Sept. 2022 Customer Coordinator of the Week, Aug. 2022