Paul Williams Email & Phone Number | Broadly experienced and highly driven professional with strong performance track record gained across investigations, customer experience, complex sales and complaints resolution. For the past seven years, I have worked with Telstra, through progressively senior roles. I have taken on key roles in special and major projects, lead teams and drive business process improvements. Across my investigations, complaints resolution and complex sales experience, I have consistently demonstrated my high-level analytical capabilities and capacity to instigate and drive projects through to completion. Conducting complex investigations, including into multiparty fraud has been a real highlight of my career as they have allowed me to draw on the full breadth of my experience and skillset. Core to my career, is my innate customer engagement and relationship building skills that have allowed me to consistently deliver standout sales, retention and complaint resolution results far beyond target. As a team leader, I have developed strong capabilities in training, supervision, coaching and mentoring for performance. I greatly enjoy opportunities to share my knowledge and skillset with my teams, and cultivating top performers. Having worked with highly technical products and functions, I have acted as subject matter expert for systems and products, including the NBN network and digital communication products. Specialties: investigations, complaint resolution, IT&T, ICT, NBN, telecommunications, customer experience, complex sales, team leadership, people leadership, training, sales, deep-dive analysis, business process improvement

Paul Williams

Broadly experienced and highly driven professional with strong performance track record gained acros...
Victoria, Victoria, Australia

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Paul Williams’s Email pwilliams@boltonclarke.com.au

Paul Williams’s Phone Numbers +61 8 6311 ****

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Paul Williams’s Location Victoria, Victoria, Australia

Paul Williams’s Current Industry Vocus Communications Australian Electoral Commission Bolton Clarke Telstra

Paul Williams’s Prior Industry Country Comfort Hotel

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Work Experience

Vocus Communications

Customer Onboarding

2018-08-01T00:00:00.000Z - Present

Australian Electoral Commission

Returning Officer

2018-01-01T00:00:00.000Z - Present

Bolton Clarke

Rostering Coordinator & Special Projects

2017-10-01T00:00:00.000Z - Present

Telstra

Complaint Resolution Coordinator

2010-11-01T00:00:00.000Z - Present

Country Comfort Hotel

Functions & Events Manager

2007-11-01T00:00:00.000Z - 2010-02-01T00:00:00.000Z

Skills

No Skills Available

Languages

No Languages Available

FAQ About Paul Williams

Paul Williams is located at
Victoria, Victoria, Australia

Paul Williams is a Broadly experienced and highly driven professional with strong performance track record gained across investigations, customer experience, complex sales and complaints resolution. For the past seven years, I have worked with Telstra, through progressively senior roles. I have taken on key roles in special and major projects, lead teams and drive business process improvements. Across my investigations, complaints resolution and complex sales experience, I have consistently demonstrated my high-level analytical capabilities and capacity to instigate and drive projects through to completion. Conducting complex investigations, including into multiparty fraud has been a real highlight of my career as they have allowed me to draw on the full breadth of my experience and skillset. Core to my career, is my innate customer engagement and relationship building skills that have allowed me to consistently deliver standout sales, retention and complaint resolution results far beyond target. As a team leader, I have developed strong capabilities in training, supervision, coaching and mentoring for performance. I greatly enjoy opportunities to share my knowledge and skillset with my teams, and cultivating top performers. Having worked with highly technical products and functions, I have acted as subject matter expert for systems and products, including the NBN network and digital communication products. Specialties: investigations, complaint resolution, IT&T, ICT, NBN, telecommunications, customer experience, complex sales, team leadership, people leadership, training, sales, deep-dive analysis, business process improvement

Paul Williams currently works in the Vocus Communications | Australian Electoral Commission | Bolton Clarke | Telstra |

No Languages Available

Paul Williams has prior
experience in the following industries:
Country Comfort Hotel

Paul Williams has the following professional experience:
Vocus Communications | Australian Electoral Commission | Bolton Clarke | Telstra | Country Comfort Hotel