Paul Monkley Email & Phone Number | I started work in Salmat for the Telstra Inbound Customer Solutions campaign in which I was given assistant Team Leader duties such as taking escalation calls and enquiry support. After moving to the Telstra Bigpond Campaign, I was promoted as a Team Senior in which I helped assist the Team Leaders with day-to-day operations such as call monitoring, coaching and development of skills to help them achieve KPIs and SLAs. I was promoted to Team Leader in 2009 and helped develop one of the underperforming teams to achieve KPIs within three months, and have helped develop and introduce new daily monitoring and reporting systems into the campaign to help track and record KPIs more effectively. After being made redundant in April 2011, I have recently joined Ingram Micro as a Sales Respresentative looking after allocated accounts and helping build stronger relationships between them and Ingram Micro As of December 2012, I have worked as a Product Specialist assisting in the daily operations and vendor management of Cisco, EMC, Diaxion and Jabra. I also provide assistance in reporting, inventory management as well as marketing and promotion with these vendors for our sales team.

Paul Monkley

I started work in Salmat for the Telstra Inbound Customer Solutions campaign in which I was given as...
Greater Sydney Area, Greater Sydney Area, Australia

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Paul Monkley’s Email paul.monkley@ingrammicro.com.au

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Paul Monkley’s Location Greater Sydney Area, Greater Sydney Area, Australia

Paul Monkley’s Current Industry Westcon Comstor Ingram Micro

Paul Monkley’s Prior Industry Salmat

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Work Experience

Westcon Comstor

Vendor Operations Manager - Cisco

2018-09-01 00:00:00 - Present

Ingram Micro

Product Manager

2014-01-01 00:00:00 - Present

Salmat

Team Leader

2009-06-01 00:00:00 - 2011-03-01 00:00:00

Skills

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Languages

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FAQ About Paul Monkley

Paul Monkley is located at
Greater Sydney Area, Greater Sydney Area, Australia

Paul Monkley is a I started work in Salmat for the Telstra Inbound Customer Solutions campaign in which I was given assistant Team Leader duties such as taking escalation calls and enquiry support. After moving to the Telstra Bigpond Campaign, I was promoted as a Team Senior in which I helped assist the Team Leaders with day-to-day operations such as call monitoring, coaching and development of skills to help them achieve KPIs and SLAs. I was promoted to Team Leader in 2009 and helped develop one of the underperforming teams to achieve KPIs within three months, and have helped develop and introduce new daily monitoring and reporting systems into the campaign to help track and record KPIs more effectively. After being made redundant in April 2011, I have recently joined Ingram Micro as a Sales Respresentative looking after allocated accounts and helping build stronger relationships between them and Ingram Micro As of December 2012, I have worked as a Product Specialist assisting in the daily operations and vendor management of Cisco, EMC, Diaxion and Jabra. I also provide assistance in reporting, inventory management as well as marketing and promotion with these vendors for our sales team.