Paul Mason Email & Phone Number | A leader in operational excellence and business transformation projects and programmes with a proven track record. Solid grounding in best-practice techniques and methodologies (8D, Lean, Six Sigma and Project Management), coupled with pragmatism and management zeal for getting the right things done. Experience in working cross-functionally and across different cultures and languages. Extensive experience working with US, Asian and European teams. Fluent in both German and French languages. Expert in the field of global supply chains and sales operations processes with a background in sales and customer service. A professional communicator with strong influencing and presentation skills comfortable operating at all levels in the organisation. SAP Systems expert in SD (Sales and Distribution) and APO-GATP (Order Promising). Key Drivers: - Customer satisfaction - Process and transactional efficiency - Cost reduction Systems: Experienced in SAP ECC6, SAP CRM6. Experienced user of Excel (as whole Office suite) Specialties: Expertise: - Commercial processes across customer service (order management and enquiry handling) and sales (opportunity management). - Reports and KPI development - Training Programme Development and Delivery

Paul Mason

A leader in operational excellence and business transformation projects and programmes with a prove...
Lyon, Lyon, France

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Paul Mason’s Location Lyon, Lyon, France

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Head of Business Process Improvement

2017-11-01 00:00:00 - Present

Business Process Improvement Programme Manager

2015-10-01 00:00:00 - 2017-11-01 00:00:00

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Paul Mason is a A leader in operational excellence and business transformation projects and programmes with a proven track record. Solid grounding in best-practice techniques and methodologies (8D, Lean, Six Sigma and Project Management), coupled with pragmatism and management zeal for getting the right things done. Experience in working cross-functionally and across different cultures and languages. Extensive experience working with US, Asian and European teams. Fluent in both German and French languages. Expert in the field of global supply chains and sales operations processes with a background in sales and customer service. A professional communicator with strong influencing and presentation skills comfortable operating at all levels in the organisation. SAP Systems expert in SD (Sales and Distribution) and APO-GATP (Order Promising). Key Drivers: - Customer satisfaction - Process and transactional efficiency - Cost reduction Systems: Experienced in SAP ECC6, SAP CRM6. Experienced user of Excel (as whole Office suite) Specialties: Expertise: - Commercial processes across customer service (order management and enquiry handling) and sales (opportunity management). - Reports and KPI development - Training Programme Development and Delivery - Lean Six Sigma Black Belt