Patrick Martin Email & Phone Number | I love working with people. My entire working life has been spent in customer facing roles. There is nothing like trying to coordinate shipments from three different lumber suppliers, in three different states, to arrive at a specific location at the right time to fill a multi-thousand dollar order, and then putting it on the back burner to help a customer determine which 79 cent repair kit is right for his faucet. That’s how I learned customer service. There is no such thing as going “Over the top” with service. The service level required varies by situation and is simply that, the level required. I come to a tech career later than most and feel that it is a huge benefit. I can bridge the gap between the user and the IT office because I have something that most younger technicians can never have, empathy for the user. I’m not surprised by someone whose computer skills don’t match those of a person who used a laptop in second grade. There are advantages to having IT staffers whose skill sets were developed during their adolescent years while locked in their rooms building computers and playing games, but those skill sets do not lend themselves to face-to-face interaction. SQL queries, imaging software, troubleshooting, etc., can be learned; empathy cannot.

Patrick Martin

I love working with people. My entire working life has been spent in customer facing roles. There...
Pleasant Hill, Missouri, United States

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Patrick Martin’s Email pmartin@kcchiefs.com

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Patrick Martin’s Location Pleasant Hill, Missouri, United States

Patrick Martin’s Current Industry Kansas City Chiefs

Patrick Martin’s Prior Industry Devry University | Mccray Millwork | S And W Plastics | Buena Vista Custom Milling | Chino Lumber And Hardware

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Desktop Support Analyst

2016-04-01T00:00:00.000Z - Present

Student and IT Intern

2009-03-01T00:00:00.000Z - 2010-09-01T00:00:00.000Z

Inside Sales

2006-03-01T00:00:00.000Z - 2008-11-01T00:00:00.000Z

Purchasing Agent

2005-04-01T00:00:00.000Z - 2005-07-01T00:00:00.000Z

Administrative Assistant

2003-11-01T00:00:00.000Z - 2004-07-01T00:00:00.000Z

Department Head

1984-06-01T00:00:00.000Z - 2003-04-01T00:00:00.000Z

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Patrick Martin is a I love working with people. My entire working life has been spent in customer facing roles. There is nothing like trying to coordinate shipments from three different lumber suppliers, in three different states, to arrive at a specific location at the right time to fill a multi-thousand dollar order, and then putting it on the back burner to help a customer determine which 79 cent repair kit is right for his faucet. That’s how I learned customer service. There is no such thing as going “Over the top” with service. The service level required varies by situation and is simply that, the level required. I come to a tech career later than most and feel that it is a huge benefit. I can bridge the gap between the user and the IT office because I have something that most younger technicians can never have, empathy for the user. I’m not surprised by someone whose computer skills don’t match those of a person who used a laptop in second grade. There are advantages to having IT staffers whose skill sets were developed during their adolescent years while locked in their rooms building computers and playing games, but those skill sets do not lend themselves to face-to-face interaction. SQL queries, imaging software, troubleshooting, etc., can be learned; empathy cannot.

Patrick Martin has prior
experience in the following industries:
Devry University | Mccray Millwork | S And W Plastics | Buena Vista Custom Milling | Chino Lumber And Hardware

Patrick Martin has the following professional experience:
Kansas City Chiefs | Devry University | Mccray Millwork | S And W Plastics | Buena Vista Custom Milling | Chino Lumber And Hardware