Patrice M Email & Phone Number | At Comcast, my focus is on revolutionizing customer experience strategy and operations, a mission I've dedicated over 8 years to. We've pioneered solutions that adapt to ever-changing business landscapes, emphasizing diversity, equity, inclusion, and belonging (DEIB) to forge stronger cross-departmental alliances and enhance overall engagement. Leading with a vision for operational excellence, our team has transformed social media interactions into valuable customer service touchpoints, significantly boosting brand management and efficiency. The recognition with the Elevations Impact Award in April 2024 underlines our commitment to collaborative success and the high-impact solutions we've deployed company-wide.

Patrice M

At Comcast, my focus is on revolutionizing customer experience strategy and operations, a mission I'...
Conshohocken, Pennsylvania, United States

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Patrice M’s Location Conshohocken, Pennsylvania, United States

Patrice M’s Current Industry Comcast

Patrice M’s Prior Industry Comcast Cable | Prism Career Institute Philadelphiaformerly Known As The Pja School | Barnett International

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Senior Director, Customer Experience Strategy and Operations

2019-12-01 00:00:00 - Present

Director, Social Media Customer Service Operations

2015-03-01 00:00:00 - 2019-12-01 00:00:00

Director of Student Services

2001-08-01 00:00:00 - 2007-04-01 00:00:00

Process Improvement Consultant

1998-06-01 00:00:00 - 2000-08-01 00:00:00

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Patrice M is a At Comcast, my focus is on revolutionizing customer experience strategy and operations, a mission I've dedicated over 8 years to. We've pioneered solutions that adapt to ever-changing business landscapes, emphasizing diversity, equity, inclusion, and belonging (DEIB) to forge stronger cross-departmental alliances and enhance overall engagement. Leading with a vision for operational excellence, our team has transformed social media interactions into valuable customer service touchpoints, significantly boosting brand management and efficiency. The recognition with the Elevations Impact Award in April 2024 underlines our commitment to collaborative success and the high-impact solutions we've deployed company-wide.

Patrice M has prior
experience in the following industries:
Comcast Cable | Prism Career Institute Philadelphiaformerly Known As The Pja School | Barnett International

Patrice M has the following professional experience:
Comcast | Comcast Cable | Prism Career Institute Philadelphiaformerly Known As The Pja School | Barnett International