Paola Postiglione Email & Phone Number | MY WHY: My mission is to champion revolutionary technologies that positively impact humanity. I'm passionate about intentional living and utilizing tech for a more conscious, centered, and purposeful life. I aim to engage and consult with B2B clients, enhancing the way SaaS technologies connect with people. I’m a Customer Success professional with 10+ years experience in customer-facing industries. I use an EQ approach to deepen customer relations in synergy with innovation, data-driven thinking and empathy to contribute for scalable growth and profitability. I know how important it is to earn trust from the clients you serve. I’m 100% committed to the success and service I provide. HIGHLIGHTS: ⭐️ Led a remote team of 2, representing 36% of company revenue; serve as the first point of contact for customer onboarding, training questions, setup/configuration, and problem solving for 75+ end users. ⭐️ Developed engagement initiatives for B2B wellness events with partners like FitPros.com to drive adoption and educate customers; increased product sales contributing to 275K in quarterly revenue. ⭐️ Led 2 webinars for 50 attendees; creating 10+ short articles, writing 65+ tailored emails inviting subscribers to seek out resources that led to generated revenue of 3K in a single month as a 1st time entrepreneur. BEHIND THE SCENES: I’m fascinated by what triggers positive human behavior and the habits that best support them. I’m a self-development nerd who’s immersed with practice, facing failures and celebrating successes... with the ultimate goal of Maturation. In my spare time, I’m obsessed with optimizing my daily routines and refining them to live in peace and balance. 🔸 KEY SKILLS🔸 Customer Success Customer Advocacy Refining Customer Experience Relationship Driven Deep Ownership Engage & Delight Customers Trustworthy Advisor experience Retention On-boarding & Adoption with a human touch 🔸 PEOPLE SKILLS🔸 Certified Coach Emotional Intelligent Leader High Energy Resilient Mental Fortitude Grit Relational Intelligence Discernment 🔸 TECH SKILLS🔸 Google Cloud Platform Zoom Salesforce Gainsight Dropbox Slack Loom Vimeo Looker Dashboard If you'd like to chat about how to add value to generate #ChangeforGood message me. Authentic Connections only please.⚜️

Paola Postiglione

MY WHY: My mission is to champion revolutionary technologies that positively impact humanity. I'm p...
San Francisco, California, United States

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Paola Postiglione’s Email ppostiglione@classy.org

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Paola Postiglione’s Location San Francisco, California, United States

Paola Postiglione’s Current Industry Drata

Paola Postiglione’s Prior Industry Classy Org | Institute Of Modern Wisdom | Gts Living Foods | Brave Thinking Institute | Bank Of America

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Work Experience

Drata

Customer Success Manager

2024-05-01 00:00:00 - Present

Classy Org

Customer Success Manager II | Online Fundraising for Nonprofits | B2B SaaS

2022-03-01 00:00:00 - 2023-12-01 00:00:00

Institute Of Modern Wisdom

Social Impact | Business Operations Manager | E-Learning

2019-01-01 00:00:00 - 2022-02-01 00:00:00

Gts Living Foods

Customer Engagement Specialist | Brand Activation | Experiential Marketing

2018-01-01 00:00:00 - 2020-01-01 00:00:00

Brave Thinking Institute

Certified Coach Practionier | Email Marketing | Content Creator

2015-01-01 00:00:00 - 2018-01-01 00:00:00

Bank Of America

Customer Service Manager | CX & Sales | Financial Services & Tech

2014-04-01 00:00:00 - 2015-08-01 00:00:00

Skills

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Languages

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FAQ About Paola Postiglione

Paola Postiglione is located at
San Francisco, California, United States

Paola Postiglione is a MY WHY: My mission is to champion revolutionary technologies that positively impact humanity. I'm passionate about intentional living and utilizing tech for a more conscious, centered, and purposeful life. I aim to engage and consult with B2B clients, enhancing the way SaaS technologies connect with people. I’m a Customer Success professional with 10+ years experience in customer-facing industries. I use an EQ approach to deepen customer relations in synergy with innovation, data-driven thinking and empathy to contribute for scalable growth and profitability. I know how important it is to earn trust from the clients you serve. I’m 100% committed to the success and service I provide. HIGHLIGHTS: ⭐️ Led a remote team of 2, representing 36% of company revenue; serve as the first point of contact for customer onboarding, training questions, setup/configuration, and problem solving for 75+ end users. ⭐️ Developed engagement initiatives for B2B wellness events with partners like FitPros.com to drive adoption and educate customers; increased product sales contributing to 275K in quarterly revenue. ⭐️ Led 2 webinars for 50 attendees; creating 10+ short articles, writing 65+ tailored emails inviting subscribers to seek out resources that led to generated revenue of 3K in a single month as a 1st time entrepreneur. BEHIND THE SCENES: I’m fascinated by what triggers positive human behavior and the habits that best support them. I’m a self-development nerd who’s immersed with practice, facing failures and celebrating successes... with the ultimate goal of Maturation. In my spare time, I’m obsessed with optimizing my daily routines and refining them to live in peace and balance. 🔸 KEY SKILLS🔸 Customer Success Customer Advocacy Refining Customer Experience Relationship Driven Deep Ownership Engage & Delight Customers Trustworthy Advisor experience Retention On-boarding & Adoption with a human touch 🔸 PEOPLE SKILLS🔸 Certified Coach Emotional Intelligent Leader High Energy Resilient Mental Fortitude Grit Relational Intelligence Discernment 🔸 TECH SKILLS🔸 Google Cloud Platform Zoom Salesforce Gainsight Dropbox Slack Loom Vimeo Looker Dashboard If you'd like to chat about how to add value to generate #ChangeforGood message me. Authentic Connections only please.⚜️

Paola Postiglione currently works in the Drata |

No Languages Available

Paola Postiglione has prior
experience in the following industries:
Classy Org | Institute Of Modern Wisdom | Gts Living Foods | Brave Thinking Institute | Bank Of America

Paola Postiglione has the following professional experience:
Drata | Classy Org | Institute Of Modern Wisdom | Gts Living Foods | Brave Thinking Institute | Bank Of America