Oliver Na Email & Phone Number | As a Tier 2 technical support specialist for Meta/Facebook Enterprise customers, I've refined my skills in providing technical support for complex issues through live chat, correspondence, and voice channels. Transitioning into a Process Executive role at Infosys BPM for Verizon, I've continued to leverage my technical expertise to provide exceptional customer support services. My responsibilities include addressing customer inquiries, resolving issues, and ensuring a seamless customer experience across various channels. Prior to joining Infosys BPM, I undertook freelance projects as a developer, specializing in Django and Flask frameworks. Notably, I developed applications integrating with the Etsy API, showcasing adaptability and creativity in delivering tailored solutions. Before my freelance endeavors, I served in a technical capacity at Meta, where I gained valuable experience in supporting enterprise customers and honed my skills in troubleshooting and problem-solving. With a University credit-rated Diploma (with second honors) from the Code Institute Dublin, I've acquired proficiency in a variety of programming languages and tools, including HTML, CSS, JavaScript, Python, Gitpod, GitHub, MongoDB, Materialize, Bootstrap, Django, MySQL, Heroku, and WordPress. Additionally, I've gained experience testing PowerShell/Python scripts and supporting SSO, IDP, and NodeJS/JSON-based API's implementation automation provided by Meta documentation, often utilizing the Postman API platform. In my previous role as a technical and sales team leader for Croatian Telekom (T-Mobile), I led a team of over 20 members, prioritizing customer satisfaction through effective communication and problem-solving. Throughout my journey, I've tested Meta products on multiple platforms. With a blend of technical prowess and a customer-centric approach, I'm dedicated to delivering innovative solutions to complex problems.

Oliver Na

As a Tier 2 technical support specialist for Meta/Facebook Enterprise customers, I've refined my ski...
County Wexford, County Wexford, Ireland

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Oliver Na’s Email nad@wipro.com

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Oliver Na’s Location County Wexford, County Wexford, Ireland

Oliver Na’s Current Industry Infosys Bpm

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Work Experience

Infosys Bpm

Process Executive

2024-03-01 00:00:00 - Present

Freelance Developer

2023-08-01 00:00:00 - 2024-03-01 00:00:00

Wipro

Tier 2 - Technical Support Specialist

2022-04-01 00:00:00 - 2023-08-01 00:00:00

Inception Tron

Director

2021-03-01 00:00:00 - 2021-11-01 00:00:00

Signacare

Kitchen Assistant

2020-03-01 00:00:00 - 2021-02-01 00:00:00

Oreillys Supervalu

Shop Assistant

2018-12-01 00:00:00 - 2019-08-01 00:00:00

Slan

General Operative

2018-02-01 00:00:00 - 2018-11-01 00:00:00

Hrvatski Telekom

Technicall and Sales Call Center Customer Support Team Leader

2007-09-01 00:00:00 - 2016-12-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Oliver Na

Oliver Na is located at
County Wexford, County Wexford, Ireland

Oliver Na is a As a Tier 2 technical support specialist for Meta/Facebook Enterprise customers, I've refined my skills in providing technical support for complex issues through live chat, correspondence, and voice channels. Transitioning into a Process Executive role at Infosys BPM for Verizon, I've continued to leverage my technical expertise to provide exceptional customer support services. My responsibilities include addressing customer inquiries, resolving issues, and ensuring a seamless customer experience across various channels. Prior to joining Infosys BPM, I undertook freelance projects as a developer, specializing in Django and Flask frameworks. Notably, I developed applications integrating with the Etsy API, showcasing adaptability and creativity in delivering tailored solutions. Before my freelance endeavors, I served in a technical capacity at Meta, where I gained valuable experience in supporting enterprise customers and honed my skills in troubleshooting and problem-solving. With a University credit-rated Diploma (with second honors) from the Code Institute Dublin, I've acquired proficiency in a variety of programming languages and tools, including HTML, CSS, JavaScript, Python, Gitpod, GitHub, MongoDB, Materialize, Bootstrap, Django, MySQL, Heroku, and WordPress. Additionally, I've gained experience testing PowerShell/Python scripts and supporting SSO, IDP, and NodeJS/JSON-based API's implementation automation provided by Meta documentation, often utilizing the Postman API platform. In my previous role as a technical and sales team leader for Croatian Telekom (T-Mobile), I led a team of over 20 members, prioritizing customer satisfaction through effective communication and problem-solving. Throughout my journey, I've tested Meta products on multiple platforms. With a blend of technical prowess and a customer-centric approach, I'm dedicated to delivering innovative solutions to complex problems.

Oliver Na currently works in the Infosys Bpm |

No Languages Available

Oliver Na has prior
experience in the following industries:
Freelance Developer | Wipro | Inception Tron | Signacare | Oreillys Supervalu | Slan | Hrvatski Telekom

Oliver Na has the following professional experience:
Infosys Bpm | Freelance Developer | Wipro | Inception Tron | Signacare | Oreillys Supervalu | Slan | Hrvatski Telekom