Ntobeko Mtshali Email & Phone Number | Results-oriented professional with a proven track record in proficiently handling the technical aspects of business operations. Adept at providing continuous support throughout the lifecycle of diverse projects, from initiation to completion. Demonstrated expertise in managing the technical facets of data projects, ensuring seamless execution and delivery. Known for utilizing project scopes and requirements to define data collection, analysis, and reporting specifications. Possesses a strong focus on customer relationships, taking ownership of designated accounts to drive data adoption outcomes. Delivers impactful, data-driven insights by gaining in-depth knowledge of customers' critical data challenges and opportunities. Excels in assisting customers with data registration and validation, ensuring effective access and utilization of data through approved methods and tools. Proven ability to develop and maintain data applications and systems, fostering a data-driven culture within cross-functional teams. Leverages effective leadership to manage resources and guide teams from initial data exploration to advanced analytics. Offers strategic data insights and counsel to support decision-making, communication, and training initiatives. Key strengths include retrieving and analyzing customer data to anticipate needs for expedited issue resolution, integrating customer data with advanced analytics capabilities, and ensuring timely completion of data projects across various departments. Proficient in identifying and selecting the appropriate data components, technologies, and frameworks to optimize service delivery and enhance customer experiences. Exhibits meticulous attention to detail in resolving data-related inquiries and maintaining a high level of customer satisfaction. Actively engages in data relationship management, enabling the seamless connection of data sources to systems, and collaborating with process partners to meet key performance indicators (KPI) in data acquisition and analysis. Proficient in preparing data contracts while understanding customers' specific needs and preferences. With a data-centric mindset, consistently exceeds expectations, going the extra mile to ensure lasting customer satisfaction and foster long-term relationships. A dedicated professional committed to delivering high-quality, data-driven insights and solutions that align with business requirements.

Ntobeko Mtshali

Results-oriented professional with a proven track record in proficiently handling the technical aspe...
City of Johannesburg, Gauteng, South Africa

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Ntobeko Mtshali’s Email ntobeko.mtshali@eskom.co.za

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Ntobeko Mtshali’s Location City of Johannesburg, Gauteng, South Africa

Ntobeko Mtshali’s Current Industry Eskom Holdings Soc

Ntobeko Mtshali’s Prior Industry Instaff

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Work Experience

Eskom Holdings Soc

Customer Service Agent

2014-04-01 00:00:00 - Present

Instaff

Waitress/ Cashier At Fifa World Cup 2010 Fnb Stadium

2010-06-01 00:00:00 - 2010-07-01 00:00:00

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FAQ About Ntobeko Mtshali

Ntobeko Mtshali is located at
City of Johannesburg, Gauteng, South Africa

Ntobeko Mtshali is a Results-oriented professional with a proven track record in proficiently handling the technical aspects of business operations. Adept at providing continuous support throughout the lifecycle of diverse projects, from initiation to completion. Demonstrated expertise in managing the technical facets of data projects, ensuring seamless execution and delivery. Known for utilizing project scopes and requirements to define data collection, analysis, and reporting specifications. Possesses a strong focus on customer relationships, taking ownership of designated accounts to drive data adoption outcomes. Delivers impactful, data-driven insights by gaining in-depth knowledge of customers' critical data challenges and opportunities. Excels in assisting customers with data registration and validation, ensuring effective access and utilization of data through approved methods and tools. Proven ability to develop and maintain data applications and systems, fostering a data-driven culture within cross-functional teams. Leverages effective leadership to manage resources and guide teams from initial data exploration to advanced analytics. Offers strategic data insights and counsel to support decision-making, communication, and training initiatives. Key strengths include retrieving and analyzing customer data to anticipate needs for expedited issue resolution, integrating customer data with advanced analytics capabilities, and ensuring timely completion of data projects across various departments. Proficient in identifying and selecting the appropriate data components, technologies, and frameworks to optimize service delivery and enhance customer experiences. Exhibits meticulous attention to detail in resolving data-related inquiries and maintaining a high level of customer satisfaction. Actively engages in data relationship management, enabling the seamless connection of data sources to systems, and collaborating with process partners to meet key performance indicators (KPI) in data acquisition and analysis. Proficient in preparing data contracts while understanding customers' specific needs and preferences. With a data-centric mindset, consistently exceeds expectations, going the extra mile to ensure lasting customer satisfaction and foster long-term relationships. A dedicated professional committed to delivering high-quality, data-driven insights and solutions that align with business requirements.