Norma Cruz Email & Phone Number | Holding a Master of Science in Crime Scene Investigation from The George Washington University and a Bachelor of Arts in Criminal Justice from the University of Delaware, I currently excel as a Claims Generalist Associate at Progressive Insurance. My competencies in active listening, interviewing, and negotiation are instrumental in my role, where I apply a forensic eye to detail and an unwavering commitment to accuracy. At the State of Delaware, our team worked to resolve systemic issues within criminal justice agencies, ensuring compliance and the successful development of operating policies. My ability to communicate effectively across various languages, including Spanish, and English has been key to training diverse agency staff and fostering inclusive environments. Now, I aim to contribute this diversity of perspective and deep understanding of criminal justice systems to further our organization's mission and values.

Norma Cruz

Holding a Master of Science in Crime Scene Investigation from The George Washington University and a...
Alexandria, Virginia, United States

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Norma Cruz’s Location Alexandria, Virginia, United States

Norma Cruz’s Current Industry Progressive Insurance

Norma Cruz’s Prior Industry State Of Delaware | University Of Delaware | Trio Upward Bound Program

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Claims Generalist Associate

2021-11-01 00:00:00 - Present

Criminal Justice Planner

2019-09-01 00:00:00 - 2021-01-01 00:00:00

Student Diversity & Inclusion Intern

2019-02-01 00:00:00 - 2019-05-01 00:00:00

Resident Assistant/Tutor

2018-06-01 00:00:00 - 2018-07-01 00:00:00

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Norma Cruz is a Holding a Master of Science in Crime Scene Investigation from The George Washington University and a Bachelor of Arts in Criminal Justice from the University of Delaware, I currently excel as a Claims Generalist Associate at Progressive Insurance. My competencies in active listening, interviewing, and negotiation are instrumental in my role, where I apply a forensic eye to detail and an unwavering commitment to accuracy. At the State of Delaware, our team worked to resolve systemic issues within criminal justice agencies, ensuring compliance and the successful development of operating policies. My ability to communicate effectively across various languages, including Spanish, and English has been key to training diverse agency staff and fostering inclusive environments. Now, I aim to contribute this diversity of perspective and deep understanding of criminal justice systems to further our organization's mission and values.