Nitesh Shreemali Email & Phone Number | Experienced, Results-Focused, Application Support Manager with a demonstrated history of 15+ years of work experience in IT Service Management with a strong focus on service delivery of SaaS/Cloud-based business solutions. Skilled in People Management, Service Operation, Customer Support, Vendors Management, and Requirements Analysis. Extensive experience of managing client relationship; working with teams spread across the globe, delivery of services against agreed SLO, quality, scope and budget; managing SLAs; resource planning and resource performance; acting as an escalation point and onsite coordination amongst multiple projects. Effective communicator, with the superior corporate relationship, management skills and the ability to communicate complex concepts to a diverse audience. Strong support professional with MBA focused on Information Technology.

Nitesh Shreemali

Experienced, Results-Focused, Application Support Manager with a demonstrated history of 15+ years...
India

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Nitesh Shreemali’s Email nshreemali@ibm.com

Nitesh Shreemali’s Phone Numbers

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Nitesh Shreemali’s Location India

Nitesh Shreemali’s Current Industry Ibm

Nitesh Shreemali’s Prior Industry Emptoris Technologies | Infovision Solutions

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Application Support Manager/Escalation Manager

2012-07-01 00:00:00 - Present

Associate Manager - Application Support

2005-08-01 00:00:00 - 2012-06-01 00:00:00

Team Lead

2002-12-01 00:00:00 - 2005-07-01 00:00:00

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Nitesh Shreemali is a Experienced, Results-Focused, Application Support Manager with a demonstrated history of 15+ years of work experience in IT Service Management with a strong focus on service delivery of SaaS/Cloud-based business solutions. Skilled in People Management, Service Operation, Customer Support, Vendors Management, and Requirements Analysis. Extensive experience of managing client relationship; working with teams spread across the globe, delivery of services against agreed SLO, quality, scope and budget; managing SLAs; resource planning and resource performance; acting as an escalation point and onsite coordination amongst multiple projects. Effective communicator, with the superior corporate relationship, management skills and the ability to communicate complex concepts to a diverse audience. Strong support professional with MBA focused on Information Technology.