Nishtha Gupta Email & Phone Number | • More than 11 years of experience as Business Analyst in healthcare,retail and CRM-Salesforce domain that includes experience as Business Analyst , Functional Consultant, Application Expert (AE) and Subject Matter Expert (SME) • Responsible for requirements gathering, solutioning, system configuration, testing, training, documentation and any tasks for the applications and interfaces managed by the team. • Strong Requirements gathering experience by Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS). • Have been involved in blueprinting, capturing scope, documenting functional specs & technical specs, testing and maintenance of the projects. • Working knowledge of applications like FlexPLM, Salesforce, CRM over the various domains and projects. • Possess Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes • Expert in Salesforce Administration (SFA) applications, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards. • Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects. • Skilled in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns as per client’s need • Customized Territory Management based upon region, domain and products. • Analysis of process enhancements through automations including Workflow, Approval Processes, triggers and Escalation Rules. • Experience in building reports and dashboards, customizing them as per user requirements. • Implemented security and sharing rules at Object, Field, and Record levels for different users at different levels of organization. • Utilizing apps from App Exchange.

Nishtha Gupta

• More than 11 years of experience as Business Analyst in healthcare,retail and CRM-Salesforce domai...
New York, New York, United States

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Nishtha Gupta’s Email nishtha.gupta@tcs.com

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Nishtha Gupta’s Location New York, New York, United States

Nishtha Gupta’s Current Industry Moodys Analytics

Nishtha Gupta’s Prior Industry Tata Consultancy Services | Healthcare Tata Consultancy Services

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Work Experience

Moodys Analytics

Asst Dir-Bus Systems Analyst

2018-01-01 00:00:00 - Present

Tata Consultancy Services

Business Analst

2006-11-01 00:00:00 - 2017-01-01 00:00:00

Healthcare Tata Consultancy Services

Techno-Functional Lead, Business Analyst

2012-04-01 00:00:00 - 2015-09-01 00:00:00

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FAQ About Nishtha Gupta

Nishtha Gupta is located at
New York, New York, United States

Nishtha Gupta is a • More than 11 years of experience as Business Analyst in healthcare,retail and CRM-Salesforce domain that includes experience as Business Analyst , Functional Consultant, Application Expert (AE) and Subject Matter Expert (SME) • Responsible for requirements gathering, solutioning, system configuration, testing, training, documentation and any tasks for the applications and interfaces managed by the team. • Strong Requirements gathering experience by Conducting User Interviews, and preparing functional documents like Use Cases, Software Requirements Specifications (SRS). • Have been involved in blueprinting, capturing scope, documenting functional specs & technical specs, testing and maintenance of the projects. • Working knowledge of applications like FlexPLM, Salesforce, CRM over the various domains and projects. • Possess Multi-tasking skills and the ability to balance multiple priorities and keep up with project scope changes • Expert in Salesforce Administration (SFA) applications, Profiles, Creating Roles, Page Layouts, Org-Wide default, Sharing rules, Work Flows, Approval Workflow, Reports/Graphs and Dashboards. • Implemented pick lists, dependent pick lists, lookups, junction objects, master detail relationships, validation and formula fields to the custom objects. • Skilled in customizing standard objects like Accounts, Contacts, Opportunities, Products, Price books, Cases, Leads, Campaigns as per client’s need • Customized Territory Management based upon region, domain and products. • Analysis of process enhancements through automations including Workflow, Approval Processes, triggers and Escalation Rules. • Experience in building reports and dashboards, customizing them as per user requirements. • Implemented security and sharing rules at Object, Field, and Record levels for different users at different levels of organization. • Utilizing apps from App Exchange.