Nikolaos Kapetaneas Email & Phone Number | • Direct and coordinate supervisors’ daily activities and functions in the contact center operations • Interface with management, third parties, and client point of contacts to collect information, resolve issues, and plan for further system/process enhancements • Maintain the quality and efficiency by consistently monitoring team’s and supervisor’s effectiveness

Nikolaos Kapetaneas

• Direct and coordinate supervisors’ daily activities and functions in the contact center operations...
Athens, Attiki, Greece

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Nikolaos Kapetaneas’s Location Athens, Attiki, Greece

Nikolaos Kapetaneas’s Current Industry Teleperformance

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Assistant Contact Center Manager

2022-08-01 00:00:00 - Present

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Nikolaos Kapetaneas is a • Direct and coordinate supervisors’ daily activities and functions in the contact center operations • Interface with management, third parties, and client point of contacts to collect information, resolve issues, and plan for further system/process enhancements • Maintain the quality and efficiency by consistently monitoring team’s and supervisor’s effectiveness