Niels Vandevelde Email & Phone Number | Providing support on professional products (Vdsl-Pro, Explore, IT products, PABX,..). Analyze and solve tickets coming from first line or dispatch to engineering if necessary. Supported domains: Unified Communication (Cisco, Avaya, Lync), Networking (Cisco managed LAN, WLAN, Zapfi Guest Wi-Fi), Security (Bluecoat, Juniper, Checkpoint firewall), Data Center: virtualisation (Vcontainer), Windows & Linux server, Exchange, Symantec Messagelabs E-mail Cloud Security, Vmware Vcloud Director (Vcontainer)...Technical support on professional Proximus shared webhosting and messaging solutions @ ISI Team. Windows/Linux hostings, Microsoft Business Outlook (Hosted Exchange 2007/2010/2016), Sharepoint, Office 365 (Cloud based Exchange), Cisco Ironport based Securemail (incoming AS&AV for mail servers), solve DNS record & (de)blacklisting issues, Proximus Publilink connectivity, PC/Mac and smartphones/tablets (Windows phone/iOS/Android) support, Symantec Norton 2nd line support. Intake from MSS B2B DATA 2nd line mobile phone support (convergence between ISI and MSS teams): solve issues with GSM coverage, data bundle, phone config, SIM card, etc.Daily 2nd line incident and troubleshooting.  Installation and repair of all IT equipment including LMW devices  Roll out of spare and new material.  Inventory of all material.  Handling security requests.  Maintaining LAN- and Phone connections.  Installation of packages via SMS – SCCM.  Configuration and troubleshooting Blackberry, Android and iOS devices.  Imaging and preparation of new desktops and portables.  Environment: Windows XP/7  Ticket handling.  Xerox printers.

Niels Vandevelde

Providing support on professional products (Vdsl-Pro, Explore, IT products, PABX,..). Analyze and so...
Brussels Metropolitan Area, Brussels Metropolitan Area, Belgium

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Niels Vandevelde’s Email niels.vandevelde@dataflow.be

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Niels Vandevelde’s Location Brussels Metropolitan Area, Brussels Metropolitan Area, Belgium

Niels Vandevelde’s Current Industry Ypto

Niels Vandevelde’s Prior Industry Komatsu Europe | Proximus | Johnson & Johnson

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Work Experience

Ypto

Projectcoördinator / Teamlead ADW10 Migration SNCB

2020-07-01 00:00:00 - Present

Komatsu Europe

Junior System Engineer / Security Engineer

2020-01-01 00:00:00 - 2020-07-01 00:00:00

Proximus

Service Desk ICT (SDICT) Network Engineer

2019-01-01 00:00:00 - 2019-07-01 00:00:00

Johnson & Johnson

Desk Side Support L2

2014-01-01 00:00:00 - 2017-08-01 00:00:00

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FAQ About Niels Vandevelde

Niels Vandevelde is located at
Brussels Metropolitan Area, Brussels Metropolitan Area, Belgium

Niels Vandevelde is a Providing support on professional products (Vdsl-Pro, Explore, IT products, PABX,..). Analyze and solve tickets coming from first line or dispatch to engineering if necessary. Supported domains: Unified Communication (Cisco, Avaya, Lync), Networking (Cisco managed LAN, WLAN, Zapfi Guest Wi-Fi), Security (Bluecoat, Juniper, Checkpoint firewall), Data Center: virtualisation (Vcontainer), Windows & Linux server, Exchange, Symantec Messagelabs E-mail Cloud Security, Vmware Vcloud Director (Vcontainer)...Technical support on professional Proximus shared webhosting and messaging solutions @ ISI Team. Windows/Linux hostings, Microsoft Business Outlook (Hosted Exchange 2007/2010/2016), Sharepoint, Office 365 (Cloud based Exchange), Cisco Ironport based Securemail (incoming AS&AV for mail servers), solve DNS record & (de)blacklisting issues, Proximus Publilink connectivity, PC/Mac and smartphones/tablets (Windows phone/iOS/Android) support, Symantec Norton 2nd line support. Intake from MSS B2B DATA 2nd line mobile phone support (convergence between ISI and MSS teams): solve issues with GSM coverage, data bundle, phone config, SIM card, etc.Daily 2nd line incident and troubleshooting.  Installation and repair of all IT equipment including LMW devices  Roll out of spare and new material.  Inventory of all material.  Handling security requests.  Maintaining LAN- and Phone connections.  Installation of packages via SMS – SCCM.  Configuration and troubleshooting Blackberry, Android and iOS devices.  Imaging and preparation of new desktops and portables.  Environment: Windows XP/7  Ticket handling.  Xerox printers.