Nicholas Stone Email & Phone Number | Experienced Online Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Siebel, Pricing Strategy, Management, Data Analysis, and Telecommunications. Strong accounting professional graduated from greens institute. I started at Telstra 15 years ago as a complex billing specialist resolving billing disputes and customer issues this gave me a great insight into our customer pain points , since then I have had an amazing Journey working as an online billing special matter expert involved in the digital transformation journey for our customers by turning off the paper and working on projects to provide better online bill reporting tools such as T- Analyst and Electronic Data Delivery EDD to name a few , I then moved into the role of customer facing Service Delivery Management and have loved the challenge of being a Service Delivery Manager as I get out to talk to many different types of customers face to face and have a lot of problem solving opportunities so this is a job I really enjoy as it covers so many areas of the business from faults to billing and solutioning strategies, explaining new tools and technologies , business opportunities , , project management and educating customers on how to navigate Telstra and all it has to offer, I have been in my current role for about 10 years. I have an extensive hospitality background having worked at top 5 star hotels in London , Sydney and New Zealand as a concierge for many years prior to Telstra and strong I.T skills capability as building computers and playing with the latest technology is a hobby of mine I like to do in my spare time outside of work so this makes me an ideal fit for any tech company given my love for technology and providing the best possible customer experience.

Nicholas Stone

Experienced Online Specialist with a demonstrated history of working in the telecommunications indus...
Sydney, Sydney, Australia

*50 free lookup(s) per month.

No credit card required.

Nicholas Stone’s Email nicholas.stone@telstra.com.au

Nicholas Stone’s Phone Numbers

Get NICHOLAS’s Phone Number (For Free)

Social Media

Nicholas Stone’s Location Sydney, Sydney, Australia

Nicholas Stone’s Current Industry Telstra

Nicholas Stone’s Prior Industry Five D | Sofitel Sydney Wentworth | Thames Water | Park Hyatt Auckland

Not the Nicholas Stone you were looking for?

Find accurate emails & phone numbers for over 700M professionals.

Work Experience

Telstra

Service Delivery Manager

2009-05-01 00:00:00 - Present

Five D

Comersial Lease Administrator & Service Coordinator

2006-11-01 00:00:00 - 2009-05-01 00:00:00

Sofitel Sydney Wentworth

Lead Concierge

2005-02-01 00:00:00 - 2006-02-01 00:00:00

Thames Water

Town Planner

2004-11-01 00:00:00 - 2005-11-01 00:00:00

Park Hyatt Auckland

Lead Concierge

1994-02-01 00:00:00 - 2004-03-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Nicholas Stone

Nicholas Stone is located at
Sydney, Sydney, Australia

Nicholas Stone is a Experienced Online Specialist with a demonstrated history of working in the telecommunications industry. Skilled in Siebel, Pricing Strategy, Management, Data Analysis, and Telecommunications. Strong accounting professional graduated from greens institute. I started at Telstra 15 years ago as a complex billing specialist resolving billing disputes and customer issues this gave me a great insight into our customer pain points , since then I have had an amazing Journey working as an online billing special matter expert involved in the digital transformation journey for our customers by turning off the paper and working on projects to provide better online bill reporting tools such as T- Analyst and Electronic Data Delivery EDD to name a few , I then moved into the role of customer facing Service Delivery Management and have loved the challenge of being a Service Delivery Manager as I get out to talk to many different types of customers face to face and have a lot of problem solving opportunities so this is a job I really enjoy as it covers so many areas of the business from faults to billing and solutioning strategies, explaining new tools and technologies , business opportunities , , project management and educating customers on how to navigate Telstra and all it has to offer, I have been in my current role for about 10 years. I have an extensive hospitality background having worked at top 5 star hotels in London , Sydney and New Zealand as a concierge for many years prior to Telstra and strong I.T skills capability as building computers and playing with the latest technology is a hobby of mine I like to do in my spare time outside of work so this makes me an ideal fit for any tech company given my love for technology and providing the best possible customer experience.