Nicholas Barber

Nicholas Barber

Team Lead, Principal Software Engineer, DevOps at Genesys
Indianapolis, Indiana, United States

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Work Experience

Genesys

Team Lead, Principal Software Engineer, DevOps

2021-03-01 - Present

Sallie Mae

Senior DevOps Engineer II

2019-03-01 - 2021-03-01

Genesys | Interactive Intelligence

Devops Engineer

2015-05-01 - 2017-04-01

Skills

web hosting call center software cloud contact center customer experience software contact center as a service customer selfservice workforce engagement management workforce planning enterprise call center outbound call center services digital customer engagement conversational ai chatbots automated routing web messaging sms messaging ivr selfservice

Languages

English German Spanish French Italian Chinese Japanese Portuguese Russian