Nelson Dsouza Email & Phone Number | I have over 20 years of experience in Business Operations. I have led teams for the Life and Pension business (policy setup, servicing, presales Illustrations) and data management teams for the Credit Ratings business. I currently lead multiple financial transaction management teams within wealth management spanning 250 FTEs. My role demands a focus on global stakeholder management, talent development, transitions, service delivery and governance. Process compliance, consistent engagement with stakeholders to resolve service related challenges and identify opportunities for improvement are part of my responsibilities. The role also focuses on implementing change management for achieving the appropriate balance between cost and service. Building robust and standardized processes with optimum time and resource utilization is also one of my strengths and deliverable.

Nelson Dsouza

I have over 20 years of experience in Business Operations. I have led teams for the Life and Pension...
Mumbai, Maharashtra, India

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Nelson Dsouza’s Email ndsouza@ssctech.com

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Nelson Dsouza’s Location Mumbai, Maharashtra, India

Nelson Dsouza’s Current Industry Ss And C Technologies

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Director

2022-04-01 00:00:00 - Present

Senior Manager

2017-10-01 00:00:00 - 2020-07-01 00:00:00

Manager - Operations

2011-05-01 00:00:00 - 2017-10-01 00:00:00

Manager - Operations

2011-01-01 00:00:00 - 2011-05-01 00:00:00

Process Leader

2006-01-01 00:00:00 - 2008-01-01 00:00:00

Senior Executive - Customer Service

2002-03-01 00:00:00 - 2003-12-01 00:00:00

Customer Service Executive

2002-03-01 00:00:00 - 2003-12-01 00:00:00

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Nelson Dsouza is a I have over 20 years of experience in Business Operations. I have led teams for the Life and Pension business (policy setup, servicing, presales Illustrations) and data management teams for the Credit Ratings business. I currently lead multiple financial transaction management teams within wealth management spanning 250 FTEs. My role demands a focus on global stakeholder management, talent development, transitions, service delivery and governance. Process compliance, consistent engagement with stakeholders to resolve service related challenges and identify opportunities for improvement are part of my responsibilities. The role also focuses on implementing change management for achieving the appropriate balance between cost and service. Building robust and standardized processes with optimum time and resource utilization is also one of my strengths and deliverable.

Nelson Dsouza has prior
experience in the following industries:
Atos Syntel | Crisil | Capita | Prudential Process Management Services | International City Runners I | International City Runners

Nelson Dsouza has the following professional experience:
Ss And C Technologies | Atos Syntel | Crisil | Capita | Prudential Process Management Services | International City Runners I | International City Runners