Neil Desai Email & Phone Number | A highly experienced Sales Learning and Development professional, designing and delivering training modules that support behavioural change and achievement of business objectives with a 'can do' attitude. Working at all levels, I have delivered training courses that engage and challenge delegates to higher levels of self-awareness. Resulting in increased performance to improve bottom line results and customer satisfaction. A recognised strength is my ability to coach and develop individual's to meet their full potential. By reviewing and role playing the Sales Process, understanding the importance of the Customer Transition and Customer After Sales Service to secure future business and positive reviews. Specialist Areas Include: - Working with Key Stakeholders to fully understand and identify their business needs using TNA - Sales skills - F2F and Telesales at all levels from regional to national customer accounts - Sales Induction Training - Leading or taking part in business wide projects, meeting deadlines and budgets (SLA's and KPI's) - Evaluation, measurement and review of the key success indicators - Planning, time management and communication skills - Making effective and powerful presentations - Managing objections, problem solving using questioning techniques - On the job coaching and personal development (e.g. Field Accomp) - Writing scripts and creating training videos for sales force - Training and implementing a new CRM system - Conducting Webinar training events - Helping to orchestrate Yell's TrustPilot ranking My passion stems from believing that a difference can always be made – to benefit the individual and the employer thus ensuring that sustainable behavioural change can take place.

Neil Desai

A highly experienced Sales Learning and Development professional, designing and delivering training...
United Kingdom

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Neil Desai’s Email neil.desai@yell.com

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Neil Desai’s Location United Kingdom

Neil Desai’s Current Industry Yell

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Work Experience

Yell

Channel Marketing Manager

2015-07-01 00:00:00 - Present

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Neil Desai is located at
United Kingdom

Neil Desai is a A highly experienced Sales Learning and Development professional, designing and delivering training modules that support behavioural change and achievement of business objectives with a 'can do' attitude. Working at all levels, I have delivered training courses that engage and challenge delegates to higher levels of self-awareness. Resulting in increased performance to improve bottom line results and customer satisfaction. A recognised strength is my ability to coach and develop individual's to meet their full potential. By reviewing and role playing the Sales Process, understanding the importance of the Customer Transition and Customer After Sales Service to secure future business and positive reviews. Specialist Areas Include: - Working with Key Stakeholders to fully understand and identify their business needs using TNA - Sales skills - F2F and Telesales at all levels from regional to national customer accounts - Sales Induction Training - Leading or taking part in business wide projects, meeting deadlines and budgets (SLA's and KPI's) - Evaluation, measurement and review of the key success indicators - Planning, time management and communication skills - Making effective and powerful presentations - Managing objections, problem solving using questioning techniques - On the job coaching and personal development (e.g. Field Accomp) - Writing scripts and creating training videos for sales force - Training and implementing a new CRM system - Conducting Webinar training events - Helping to orchestrate Yell's TrustPilot ranking My passion stems from believing that a difference can always be made – to benefit the individual and the employer thus ensuring that sustainable behavioural change can take place.