Neal Topf

Neal Topf

Customer Experience | Contact Center | Customer Care | Outsourcing | BPO | Nearshoring & Offshoring
Fort Lauderdale, Florida, United States

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Work Experience

Callzilla - The Quality-First Contact Center

President

2005-06-01 - Present

Call & Contact Center Expo US

Advisory Board Member

2024-01-01 - Present

Fireside Chats Without The Fires

Co-Host and Co-Creator, Customer Experience (CX) Podcast

2020-03-01 - 2022-03-01

Teleperformance

Vice President Of Business Development

2004-01-01 - 2005-06-01

Verizon Enterprise Solutions

Manager, International Services, Latin America

1998-03-01 - 2001-08-01

Wunderman

International Coordinator

1997-01-01 - 1998-01-01

Skills

customer support call center customer experience live chat customer service contact center help desk order taking data entry technical support direct response business process outsourcing bpo nearshore cx cctr custserv omnichannel inbound call center

Languages

English