Nathalie Bernardo Email & Phone Number | Objective: To be an Operations Executive with a dynamic organization leading transformation to align with business agenda, driving continuous improvement, championing innovation, delighting customers and developing a high performing team. • Extensive experience in multi-function operations management, offshore support, shared services, global delivery center management, customer engagement, and vendor management. • Experienced in Global Program Management and Transformation activities. • More than three years experience in building and transforming HR shared services environment. • Experienced in leading P2P Operations. • Fifteen years experience in IT outsourcing/service delivery/IT service management. Customer support experience in wide breadth of clients from enterprise, SMB to consumer, across different industries and across all regions. • More than ten years experience in supply chain management covering various aspects such as production and materials planning, inventory management, warehouse management, third party logistics arrangement, procurement, distribution, RMA and other logistics functions. • Able to work effectively in both independent and team situations. • Excellent training, communication, people management, continuous process improvement, interpersonal, business process leadership, organization and leadership skills. • Proactive, self-starter and ensures resolution of issues. Specialties: Customer Service Service Management Operations Management Business Management Supply Chain Management Inventory and Logistics Management People Management Vendor Management Program Management Business Transformation

Nathalie Bernardo

Objective: To be an Operations Executive with a dynamic organization leading transformation to alig...
Manila, Manila, Philippines

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Nathalie Bernardo’s Email nathalie.bernardo@sunlife.com

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Nathalie Bernardo’s Location Manila, Manila, Philippines

Nathalie Bernardo’s Current Industry Sun Life

Nathalie Bernardo’s Prior Industry Accenture | The Coca Cola | Hewlett Packard Asia Pacific Hong Kong | Hp | Kimberly Clark

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Work Experience

Sun Life

Vice President and Site Head at Sun Life Global Solutions Philippines

2023-09-01 00:00:00 - Present

Accenture

Managing Director, Intelligent Cloud and Infrastructure (Growth Markets and EU)

2019-07-01 00:00:00 - 2023-09-01 00:00:00

The Coca Cola

Director, Asia Pacific Associate Experience Center (HR Shared Services)

2015-11-01 00:00:00 - 2019-06-01 00:00:00

Hewlett Packard Asia Pacific Hong Kong

Global Program Lead – UK&I Transformation (concurrent)

2014-11-01 00:00:00 - 2015-11-01 00:00:00

Hp

Director, ITO Global Delivery Center Philippines

2000-12-01 00:00:00 - 2015-10-01 00:00:00

Kimberly Clark

Senior Product Planner Infant, Child and Adult Care

1995-01-01 00:00:00 - 2000-01-01 00:00:00

Skills

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Languages

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FAQ About Nathalie Bernardo

Nathalie Bernardo is located at
Manila, Manila, Philippines

Nathalie Bernardo is a Objective: To be an Operations Executive with a dynamic organization leading transformation to align with business agenda, driving continuous improvement, championing innovation, delighting customers and developing a high performing team. • Extensive experience in multi-function operations management, offshore support, shared services, global delivery center management, customer engagement, and vendor management. • Experienced in Global Program Management and Transformation activities. • More than three years experience in building and transforming HR shared services environment. • Experienced in leading P2P Operations. • Fifteen years experience in IT outsourcing/service delivery/IT service management. Customer support experience in wide breadth of clients from enterprise, SMB to consumer, across different industries and across all regions. • More than ten years experience in supply chain management covering various aspects such as production and materials planning, inventory management, warehouse management, third party logistics arrangement, procurement, distribution, RMA and other logistics functions. • Able to work effectively in both independent and team situations. • Excellent training, communication, people management, continuous process improvement, interpersonal, business process leadership, organization and leadership skills. • Proactive, self-starter and ensures resolution of issues. Specialties: Customer Service Service Management Operations Management Business Management Supply Chain Management Inventory and Logistics Management People Management Vendor Management Program Management Business Transformation

Nathalie Bernardo currently works in the Sun Life |

No Languages Available

Nathalie Bernardo has prior
experience in the following industries:
Accenture | The Coca Cola | Hewlett Packard Asia Pacific Hong Kong | Hp | Kimberly Clark

Nathalie Bernardo has the following professional experience:
Sun Life | Accenture | The Coca Cola | Hewlett Packard Asia Pacific Hong Kong | Hp | Kimberly Clark