Natalie Mcneese Email & Phone Number | • Planned large scale projects which required organization of cross functional internal teams and multiple third party vendors. • Assisted remotely and on site with several IT system builds and met project deadlines. • Familiar with a large variety of hospitality projects, including: point of sale system upgrades, hardware system upgrades, hotel brand transitions, wireless network installations, anti-virus software installations, and SaaS implementations.• Assisted with Break/Fix configuration and troubleshooting of hotel IT systems. • Maintained and created profiles within Microsoft Server and Office365 Exchange and Active Directory. • Provided IT assistance with basic desktop troubleshooting and installation, including issues with Key Systems, Email, PMS and CRM programs. • Communicated with team members and co-workers to provide the best customer service possible.• Worked closely with Sales Managers to sign on new companies and retain current customers by providing excellent customer service and competitive incentives. • Traveled to businesses across DFW area and nearby counties to assist with implementation of the fuel card program, and for face to face meetings regarding customer issues and retention. • Configured company software on customer’s computers and offered training on how to use the program. • Provided analysis of credit card transactions, ordered new credit cards, created detailed spreadsheets and answered billing questions for customers by phone, email and in person.Skincare Expertise Retail Sales. • Analyzed database issues with team members and communicated resolutions to management as a team effort. • Created dashboards in an SaaS web based CRM/ticketing system for company mileage reporting, IT inventory control, credit card receipt tracking and more. Gave internal presentations on how to use these websites. • Provided IT support for external customers at hospitals and clinics, and internal customers for five sister companies. • Assisted the development team with Quality Assurance testing of new software. • Requested competitive quotes from vendors for IT purchases.• Trusted to process purchase orders and invoices for accounts with strict deadlines. Collaborated with shipping department to verify that orders were processed and shipped before the cruise ship departure. • Worked closely with the Accounting Team and Territory Managers to satisfy customer’s order requests and billing questions. • Commended by supervisors for attention to detail and sense of urgency with customer’s orders.

Natalie Mcneese

• Planned large scale projects which required organization of cross functional internal teams and mu...
Irving, Irving, United States

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Natalie Mcneese’s Email nmcneese@centrada.com

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Natalie Mcneese’s Location Irving, Irving, United States

Natalie Mcneese’s Current Industry Centrada Solutions

Natalie Mcneese’s Prior Industry Barney Holland Oil Company | Sandlot, LLC | Ecolab | Origins

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Work Experience

Centrada Solutions

Project Manager

2015-06-01 00:00:00 - Present

Barney Holland Oil Company

Customer Service Representative/Account Manager

2011-08-01 00:00:00 - 2014-04-01 00:00:00

Sandlot, LLC

Help Desk Analyst

2010-08-01 00:00:00 - 2011-08-01 00:00:00

Ecolab

Customer Service Cruise Line Specialist

2008-04-01 00:00:00 - 2008-11-01 00:00:00

Origins

Wellness Guide

2007-08-01 00:00:00 - 2013-11-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Natalie Mcneese

Natalie Mcneese is located at
Irving, Irving, United States

Natalie Mcneese is a • Planned large scale projects which required organization of cross functional internal teams and multiple third party vendors. • Assisted remotely and on site with several IT system builds and met project deadlines. • Familiar with a large variety of hospitality projects, including: point of sale system upgrades, hardware system upgrades, hotel brand transitions, wireless network installations, anti-virus software installations, and SaaS implementations.• Assisted with Break/Fix configuration and troubleshooting of hotel IT systems. • Maintained and created profiles within Microsoft Server and Office365 Exchange and Active Directory. • Provided IT assistance with basic desktop troubleshooting and installation, including issues with Key Systems, Email, PMS and CRM programs. • Communicated with team members and co-workers to provide the best customer service possible.• Worked closely with Sales Managers to sign on new companies and retain current customers by providing excellent customer service and competitive incentives. • Traveled to businesses across DFW area and nearby counties to assist with implementation of the fuel card program, and for face to face meetings regarding customer issues and retention. • Configured company software on customer’s computers and offered training on how to use the program. • Provided analysis of credit card transactions, ordered new credit cards, created detailed spreadsheets and answered billing questions for customers by phone, email and in person.Skincare Expertise Retail Sales. • Analyzed database issues with team members and communicated resolutions to management as a team effort. • Created dashboards in an SaaS web based CRM/ticketing system for company mileage reporting, IT inventory control, credit card receipt tracking and more. Gave internal presentations on how to use these websites. • Provided IT support for external customers at hospitals and clinics, and internal customers for five sister companies. • Assisted the development team with Quality Assurance testing of new software. • Requested competitive quotes from vendors for IT purchases.• Trusted to process purchase orders and invoices for accounts with strict deadlines. Collaborated with shipping department to verify that orders were processed and shipped before the cruise ship departure. • Worked closely with the Accounting Team and Territory Managers to satisfy customer’s order requests and billing questions. • Commended by supervisors for attention to detail and sense of urgency with customer’s orders.