Nancy San Martin Email & Phone Number | With over 17 years of experience in customer service, sales, and account management, I am a passionate and results-oriented product owner at Fulfilment by Amazon (FBA), where I lead the development and implementation of innovative and customer-centric business products. I excel at attaining, understanding, and communicating business needs, writing user stories, collecting and analyzing product data, managing the financial aspects of product negotiation, and owning and prioritizing the work backlog. I also have extensive knowledge and practice of various agile methodologies and change management practices, which enable me to deliver effective and efficient solutions that increase customer satisfaction and revenue. Additionally, I have a proven track record of initiating and executing process improvements that enhance productivity, quality, and customer experience. As a business process champion, I aim to align the process to the overall experience strategy and vision, and to collaborate with diverse stakeholders to achieve optimal outcomes.

Nancy San Martin

With over 17 years of experience in customer service, sales, and account management, I am a passiona...
San Antonio, Texas, United States

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Nancy San Martin’s Email nancy.sanmartin@usaa.com

Nancy San Martin’s Phone Numbers

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Nancy San Martin’s Location San Antonio, Texas, United States

Nancy San Martin’s Current Industry Usaa Fulfilment By Amazon

Nancy San Martin’s Prior Industry Time Warner Cable | Vans | United States Marine Corps

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Account Manager

2019-09-01 00:00:00 - Present

Product Owner

2019-09-01 00:00:00 - Present

Account Manager

2008-05-01 00:00:00 - 2013-06-01 00:00:00

Assistant Manager

2007-05-01 00:00:00 - 2008-05-01 00:00:00

Corporal of Marines

1998-11-01 00:00:00 - 2002-11-01 00:00:00

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Nancy San Martin is a With over 17 years of experience in customer service, sales, and account management, I am a passionate and results-oriented product owner at Fulfilment by Amazon (FBA), where I lead the development and implementation of innovative and customer-centric business products. I excel at attaining, understanding, and communicating business needs, writing user stories, collecting and analyzing product data, managing the financial aspects of product negotiation, and owning and prioritizing the work backlog. I also have extensive knowledge and practice of various agile methodologies and change management practices, which enable me to deliver effective and efficient solutions that increase customer satisfaction and revenue. Additionally, I have a proven track record of initiating and executing process improvements that enhance productivity, quality, and customer experience. As a business process champion, I aim to align the process to the overall experience strategy and vision, and to collaborate with diverse stakeholders to achieve optimal outcomes.