Nancy Bocklund Email & Phone Number | Strategic and resourceful IT leader driven to excel through the support, development, and delivery of critical enterprise-wide contact center solutions. Proven trainer and mentor focused on leading development, training, and support to drive advancement in departments and leadership. Instrumental thought leader with a reputation for delivering technology solutions that increase business productivity, continuity, and achieve business objectives. Co-founder of TelEd, Inc., a company providing technical training, end-user training, resources on demand, call center professional services and project support on Avaya systems.

Nancy Bocklund

Strategic and resourceful IT leader driven to excel through the support, development, and delivery o...
Minneapolis, Minnesota, United States

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Nancy Bocklund’s Location Minneapolis, Minnesota, United States

Nancy Bocklund’s Current Industry Medica

Nancy Bocklund’s Prior Industry Blue Cross And Blue Shield Of Minnesota | Optum | Teled | At And T

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Lead Contact Center Engineer

2021-08-01 00:00:00 - Present

Principal System Engineer

2020-01-01 00:00:00 - 2021-08-01 00:00:00

IT Manager

2012-01-01 00:00:00 - 2016-12-01 00:00:00

Technical Instructor

1991-05-01 00:00:00 - 2016-12-01 00:00:00

Technical Instructor

1987-09-01 00:00:00 - 1991-05-01 00:00:00

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Nancy Bocklund is a Strategic and resourceful IT leader driven to excel through the support, development, and delivery of critical enterprise-wide contact center solutions. Proven trainer and mentor focused on leading development, training, and support to drive advancement in departments and leadership. Instrumental thought leader with a reputation for delivering technology solutions that increase business productivity, continuity, and achieve business objectives. Co-founder of TelEd, Inc., a company providing technical training, end-user training, resources on demand, call center professional services and project support on Avaya systems.