Naga Lakshmi Email & Phone Number | Looking for career enrichment opportunities in a leading IT or ITES Sector and to work in a challenging & creative environment, which will help me in achieving my personal and organizational goals. A sharp professional with over 10 years of qualitative and enriching experience in the servicing industry. Presently associated with FIRSTSOURCE Solutions Ltd as Senior Manager Operations Proven ability in setting up start up accounts and efficient operations management. Exceptional – Multi – tasking, Training,Managing accounts end to end Also been trained on Six – Sigma – Yellow Belt and Green Belt. Certified from Navgati on Competency based interviewing skills. Accredited Leader Teacher for Firstsource. Specialties Inbound customer services, Complaint/Objection Handling skills, People Management, Training, Coaching and Grooming Team leader, Team Executives and Associates. In depth knowledge on Business requirements, Strong operational management skills. Excellent Communication and Team Handling Skills. Very sound and good knowledge on the Motor Insurance in UK . Also gone through Training Program related to Retention, Performance Management ( Star Certification),Personality Development Workshops, Coaching Techniques, competency based interviewing certification Have a sound knowledge on various functions like Human Resource, Training, Communication, Strategy, Operations, Recruitment and Hiring.

Naga Lakshmi

Looking for career enrichment opportunities in a leading IT or ITES Sector and to work in a challeng...
Bengaluru, Karnataka, India

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Naga Lakshmi’s Phone Numbers +1 716-564-****

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Naga Lakshmi’s Location Bengaluru, Karnataka, India

Naga Lakshmi’s Current Industry Firstsource Solutions Firstsource

Naga Lakshmi’s Prior Industry Hormuzdji And Sons

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Associate Director Operations

2005-01-01 00:00:00 - Present

Associate Director

2005-01-01 00:00:00 - Present

Senior Technicain

2001-07-01 00:00:00 - 2004-04-01 00:00:00

No Skills Available

No Languages Available

Naga Lakshmi is a Looking for career enrichment opportunities in a leading IT or ITES Sector and to work in a challenging & creative environment, which will help me in achieving my personal and organizational goals. A sharp professional with over 10 years of qualitative and enriching experience in the servicing industry. Presently associated with FIRSTSOURCE Solutions Ltd as Senior Manager Operations Proven ability in setting up start up accounts and efficient operations management. Exceptional – Multi – tasking, Training,Managing accounts end to end Also been trained on Six – Sigma – Yellow Belt and Green Belt. Certified from Navgati on Competency based interviewing skills. Accredited Leader Teacher for Firstsource. Specialties Inbound customer services, Complaint/Objection Handling skills, People Management, Training, Coaching and Grooming Team leader, Team Executives and Associates. In depth knowledge on Business requirements, Strong operational management skills. Excellent Communication and Team Handling Skills. Very sound and good knowledge on the Motor Insurance in UK . Also gone through Training Program related to Retention, Performance Management ( Star Certification),Personality Development Workshops, Coaching Techniques, competency based interviewing certification Have a sound knowledge on various functions like Human Resource, Training, Communication, Strategy, Operations, Recruitment and Hiring.