Muzammil Sayed Email & Phone Number | Over 19 years of work experience in IT industry across domains viz. Telecom, BFSI, Oil & Gas, Logistics, Healthcare and Aeronautics. Established IT Service Management professional with 16+ years in governance of ITIL practices mainly focused at Change Control. Worked closely on Continual Improvement bringing in process optimizations and refinement. Effective collaborator and proven expertise in training, analytical and problem-solving skills. Attention to detail & perfectionist in every approach. As a Process Owner lead the transformation of the Change application in ServiceNow to OOB with client specific customization. Love using data and technology to address business and customer challenges.

Muzammil Sayed

Over 19 years of work experience in IT industry across domains viz. Telecom, BFSI, Oil & Gas, Logist...
Pune, Maharashtra, India

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Muzammil Sayed’s Location Pune, Maharashtra, India

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Muzammil Sayed’s Prior Industry Tech Mahindra | Mphasis | Wns Global Services

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Senior Lead

Present

Tech Lead

2016-12-01 00:00:00 - 2019-08-01 00:00:00

Release & Deployment Manager

2010-11-01 00:00:00 - 2016-12-01 00:00:00

Quality Analyst

2003-01-01 00:00:00 - 2007-01-01 00:00:00

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Muzammil Sayed is a Over 19 years of work experience in IT industry across domains viz. Telecom, BFSI, Oil & Gas, Logistics, Healthcare and Aeronautics. Established IT Service Management professional with 16+ years in governance of ITIL practices mainly focused at Change Control. Worked closely on Continual Improvement bringing in process optimizations and refinement. Effective collaborator and proven expertise in training, analytical and problem-solving skills. Attention to detail & perfectionist in every approach. As a Process Owner lead the transformation of the Change application in ServiceNow to OOB with client specific customization. Love using data and technology to address business and customer challenges.