Muskaan Patanwala Email & Phone Number |  Service Now Business Analyst  Experience in operating under AGILE environment and JIRA  Process Consultation & Process Documentation  Service Operations - Specialized in Incident, Change, Problem, Service Level Management and Service Request Management  Service Transition  Service Design  IT Process Improvement  Continual Service Improvement  Certified Internal process auditor  Expert Trainer for imparting ITIL Process Training and Handholding sessions to Delivery Teams  Experience in setting up L3 Teams - Onsite USA  Introducing client to tools & processes  BCP Co-ordination  Project Management  Client Management  Conducting Health Assessments on set ITIL processes

Muskaan Patanwala

 Service Now Business Analyst  Experience in operating under AGILE environment and JIRA  Process...
Sydney, Sydney, Australia

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Muskaan Patanwala’s Email muskaan.patanwala@commbank.com.au

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Muskaan Patanwala’s Location Sydney, Sydney, Australia

Muskaan Patanwala’s Current Industry Commonwealth Bank

Muskaan Patanwala’s Prior Industry Cognizant Technology Solutions | Deutsche Bank | Amdocs | Ibm Global Services | Ibm Daksh Business Process Services

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Work Experience

Commonwealth Bank

Senior Manager EUX Operations

2021-04-01 00:00:00 - Present

Cognizant Technology Solutions

Middleware Operations Manager

2013-08-01 00:00:00 - 2021-04-01 00:00:00

Deutsche Bank

AVP

2017-09-01 00:00:00 - 2018-01-01 00:00:00

Amdocs

Group Lead

2010-09-01 00:00:00 - 2013-08-01 00:00:00

Ibm Global Services

Application Developer

2008-08-01 00:00:00 - 2010-09-01 00:00:00

Ibm Daksh Business Process Services

Server Technical Support

2005-12-01 00:00:00 - 2008-08-01 00:00:00

Skills

No Skills Available

Languages

No Languages Available

FAQ About Muskaan Patanwala

Muskaan Patanwala is located at
Sydney, Sydney, Australia

Muskaan Patanwala is a  Service Now Business Analyst  Experience in operating under AGILE environment and JIRA  Process Consultation & Process Documentation  Service Operations - Specialized in Incident, Change, Problem, Service Level Management and Service Request Management  Service Transition  Service Design  IT Process Improvement  Continual Service Improvement  Certified Internal process auditor  Expert Trainer for imparting ITIL Process Training and Handholding sessions to Delivery Teams  Experience in setting up L3 Teams - Onsite USA  Introducing client to tools & processes  BCP Co-ordination  Project Management  Client Management  Conducting Health Assessments on set ITIL processes

Muskaan Patanwala currently works in the Commonwealth Bank |

No Languages Available

Muskaan Patanwala has prior
experience in the following industries:
Cognizant Technology Solutions | Deutsche Bank | Amdocs | Ibm Global Services | Ibm Daksh Business Process Services

Muskaan Patanwala has the following professional experience:
Commonwealth Bank | Cognizant Technology Solutions | Deutsche Bank | Amdocs | Ibm Global Services | Ibm Daksh Business Process Services