Mona Yukselturk Email & Phone Number | Dynamic call center professional with proven leadership ability as a seasoned staff and operations manager. Well documented track record of customer satisfaction. Adept at analyzing clients needs through analysis of HSBC portfolio. Excellent interpersonal skills with an extensive training background. Innovative & proactive problem-solver who enjoys a fast-paced work environment. Specialties: ROI Analysis Demand Management Customer Account Statistical Analysis Account Management Project Management Call Center Operations Customer Relationship Management Offshore/Global operations Personnel Management Training and Staff Development

Mona Yukselturk

Dynamic call center professional with proven leadership ability as a seasoned staff and operations m...
Beaverton, Oregon, United States

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Mona Yukselturk’s Location Beaverton, Oregon, United States

Mona Yukselturk’s Current Industry Hsbc

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Business Analyst - Consulting

2005-10-01 00:00:00 - Present

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Mona Yukselturk is a Dynamic call center professional with proven leadership ability as a seasoned staff and operations manager. Well documented track record of customer satisfaction. Adept at analyzing clients needs through analysis of HSBC portfolio. Excellent interpersonal skills with an extensive training background. Innovative & proactive problem-solver who enjoys a fast-paced work environment. Specialties: ROI Analysis Demand Management Customer Account Statistical Analysis Account Management Project Management Call Center Operations Customer Relationship Management Offshore/Global operations Personnel Management Training and Staff Development