Mohammed Waseem Email & Phone Number | I am a proactive and achievement-oriented professional with over 13 years of experience in managing operations involving resource planning, in-process inspection and coordination with internal departments & external customers. Proficient in establishing & nurturing strong rapport with key stakeholders / partners / clients for business excellence. I have experience in steering CRM operations & enhancing customer experience and addressing client priorities and resolving escalations within prescribed TAT, thereby attaining high CSAT &retention. Expertise in developing continuous improvement strategy (to include work plan, metrics, desired outcomes), Talent management of the OE Team to include performance management & succession planning. • Steered efforts in end-to-end operations to run the model in 500+ cities and handled a large team of 25 members to run the operations • Successfully achieved 2.2 Million shipments/month delivered through freelancers and achieved a shipment delivery count of 20 Million within 1 year • Effectively hired 22000+ freelancers within 4 years and serviced 2500+ pin codes through freelancers • Expanded the model in 50 cities within 1 year

Mohammed Waseem

I am a proactive and achievement-oriented professional with over 13 years of experience in managing...
Bengaluru, Karnataka, India

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Mohammed Waseem’s Location Bengaluru, Karnataka, India

Mohammed Waseem’s Current Industry Flipkart

Mohammed Waseem’s Prior Industry Pearson Education Services | Mexus Education | Probiosys | Iiht

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Senior Manager-1

2022-10-01 00:00:00 - Present

Territory Manager

2014-03-01 00:00:00 - 2015-10-01 00:00:00

Territory Business Manager

2011-09-01 00:00:00 - 2012-08-01 00:00:00

Business Development Manager

2010-10-01 00:00:00 - 2011-09-01 00:00:00

Asst Manager - Institutional Alliances

2008-03-01 00:00:00 - 2010-10-01 00:00:00

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Mohammed Waseem is a I am a proactive and achievement-oriented professional with over 13 years of experience in managing operations involving resource planning, in-process inspection and coordination with internal departments & external customers. Proficient in establishing & nurturing strong rapport with key stakeholders / partners / clients for business excellence. I have experience in steering CRM operations & enhancing customer experience and addressing client priorities and resolving escalations within prescribed TAT, thereby attaining high CSAT &retention. Expertise in developing continuous improvement strategy (to include work plan, metrics, desired outcomes), Talent management of the OE Team to include performance management & succession planning. • Steered efforts in end-to-end operations to run the model in 500+ cities and handled a large team of 25 members to run the operations • Successfully achieved 2.2 Million shipments/month delivered through freelancers and achieved a shipment delivery count of 20 Million within 1 year • Effectively hired 22000+ freelancers within 4 years and serviced 2500+ pin codes through freelancers • Expanded the model in 50 cities within 1 year