Mohammed Hasnaoui Email & Phone Number | Genesys Solutions Integrator Principal tasks : - Integrator of solutions in different CC platforms (Pureconnect, Purecloud, Engage) - Administration of the various systems, configuring moves, adds & changes for multiples contact centers environment - Add and change Genesys routing rules to meet business needs - Assist clients to better use the Genesys solution - Incident resolution

Mohammed Hasnaoui

Genesys Solutions Integrator Principal tasks : - Integrator of solutions in different CC platforms...
Montreal, Montreal, Canada

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Mohammed Hasnaoui’s Email mhasnaoui@five9.com

Mohammed Hasnaoui’s Phone Numbers

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Mohammed Hasnaoui’s Location Montreal, Montreal, Canada

Mohammed Hasnaoui’s Current Industry Five9

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WFO Systems Engineer

2022-03-01 00:00:00 - Present

Professional Services Engineer

2019-06-01 00:00:00 - 2022-03-01 00:00:00

Genesys Contact Center Integrator

2017-06-01 00:00:00 - 2019-05-01 00:00:00

Pureconnect Specialist

2017-08-01 00:00:00 - 2018-11-01 00:00:00

Consultant Senior TI / Télécom

2016-08-01 00:00:00 - 2017-05-01 00:00:00

Genesys analyst

2012-12-01 00:00:00 - 2016-08-01 00:00:00

Consultant Support Genesys

2012-12-01 00:00:00 - 2013-07-01 00:00:00

IT Support Analyst

2008-10-01 00:00:00 - 2012-12-01 00:00:00

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Mohammed Hasnaoui is a Genesys Solutions Integrator Principal tasks : - Integrator of solutions in different CC platforms (Pureconnect, Purecloud, Engage) - Administration of the various systems, configuring moves, adds & changes for multiples contact centers environment - Add and change Genesys routing rules to meet business needs - Assist clients to better use the Genesys solution - Incident resolution - Process documentation.

Mohammed Hasnaoui has prior
experience in the following industries:
Group Elite | Quovim C3 | Belron | Techso Solutions | Desjardins | Cofomo | Laurentian Bank

Mohammed Hasnaoui has the following professional experience:
Five9 | Group Elite | Quovim C3 | Belron | Techso Solutions | Desjardins | Cofomo | Laurentian Bank